Agent
Full-time
CC Agent
- Answer inbound calls and provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Handle customer complaints and escalations professionally, ensuring timely resolutions while maintaining a positive company image.
- Maintain accurate records of customer interactions, transactions, comments, and complaints using call center software.
- High school diploma or equivalent; additional certification in customer service or related field is a plus.
- Strong communication skills, both verbal and written, with a clear and professional tone.
- Ability to handle a high volume of calls, multitask efficiently, and remain calm under pressure.
Vacancy posted 17 hours ago
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