Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Senior Executive - Operational Excellence & Customer Experience

Full-time

ZALORA SOUTH EAST ASIA PTE LTD

The Executive of Health and Safety shall perform basic and routine duties in a wide range of health and safety disciplines to achieve the compliance targets and KPIs and may perform as the Pollution Control Officer.

RESPONSIBILITIES:

● Under direct supervision, perform basic and routine duties in a wide range of health and

safety disciplines to achieve compliance with the ZALORA HSE group standards along

with local regulatory requirements.

● Assist in the development, implementation and maintenance of safety and health

programs, systems and procedures.

● Make regular inspections throughout the Facility area.

● Assist in monitoring hazards that may be present in the work area.

● Accomplish HIRAC (Hazard Identification Risk Assessment Control) Reports to be

presented to the business leaders.

● Work with others to investigate and record accidents, injuries and complaints concerning

hazards in the workplace.

● Provide suggestions and action plans (corrective and preventive) for identified accidents,

injuries and hazards in the workplace.

● Participate in health and safety audits and recommend improvements in processes,

design, procedures and equipment to minimize hazards.

● Participate in and conduct employee training, emergency preparedness, as well as

ensure the quality of the programs.

● Assist in maintenance of training records, required inspections and data collection, and

input for environmental reporting.

● Providing assistance with special projects as needed.

● Implement security policies and programs

● Maintain and Coordinate Training Need Analysis

● Perform other tasks may be assigned

 

REQUIREMENTS:

● Minimum 2 years of Safety Compliance experience.

● Knowledgeable in processes and systems related to Hybrid Workplace and

Warehousing.

● DOLE accredited Safety Trainings (Safety Officer 3).

● Mandatory 40 hours basic OSH training course applicable to Industry.

● Additional 48 hours of advance / specialized occupational safety training course relevant

to the Industry.

● The ability to work through all administrative responsibilities and are extremely well

organized.

● Exceptional prioritization skills; able to handle complex problems and challenges.

● Exceptional customer service and capability to manage different stakeholders

● ISO 45001 experience is a plus.

● Exceptional interpersonal and asynchronous written communication skills required for

stakeholder management in a global office environment.

● Ability to think creatively and collaboratively into the future. We are passionate, inspired,

motivated individuals who are excited by big vision projects that give us all the

opportunity to think like a business owner.

● Thinking beyond specs and roadmaps - applying novel approaches to the entire facilities

and Warehouse Operation cycle to focus on the best outcomes for ZALORA.

● Amenable to report to the office located in Muntinlupa-Cavite Expressway (MCX) as

needed.

 

ZALORA prioritizes the health, safety, and welfare of all employees. To fulfill your compliance

with DOLE Department Order 198 series of 2018, section 4b, you are obligated to assist

ZALORA in meeting its health and safety requirements by complying with the health and safety

policies as may be established by ZALORA from time to time.

 

The ZALORA Story 

ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia and Brunei, the Philippines and Hong Kong. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA Group’s localized sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.

Vacancy posted 6 hours ago
Similar jobs that could be interesting for youBased on the Senior Executive - Operational Excellence & Customer Experience in Muntinlupa vacancy
  •  ...Operations Excellence - Specialist ( Open for Fresh Grads / 1 year Exp )...  ...on the lookout for a new Senior Executive, as part of the team’s Continuous...  ...At least 1 year of work experience Strong work experience...  ...and plan strategically Customer-centric mindset with an... 

    ZALORA SOUTH EAST ASIA PTE LTD

    Muntinlupa
    4 days ago
  •  ...for a motivated and detail-oriented Operational Excellence Senior Associate to support process improvement...  ...or a related field ~0–2 years of experience in operations, process improvement,...  ...) by any means unless ZALORA has executed a written agreement with such third... 

    ZALORA SOUTH EAST ASIA PTE LTD

    Muntinlupa
    4 days ago
  •  ...Our 97,000 employees operate a network of 2,650 offices...  ...Description Executive Assistants act as the...  ...management skills · Excellent written and verbal communication...  ...2. Gain Relevant Experience: o Start in...  ...experience supporting senior leaders o Take on more... 

    SGS

    Muntinlupa
    19 days ago
  •  ...co-marketing growth, customer acquisition, offline...  ...strong commercial acumen, excellent stakeholder...  ...strategies into hands-on execution that drives measurable...  ...Manage day-to day operations of partnership deals,...  ...Requirements Education & Experience Bachelor’s Degree... 

    ZALORA SOUTH EAST ASIA PTE LTD

    Muntinlupa
    4 days ago
  •  ...Associate Manager - Customer Service Quality & Training...  ...Assisting the inbound operations complex escalation...  ...& Reporting: Produce senior-level dashboards and monthly...  ...qualifications & experience ● Education: Degree...  ...means, unless ZALORA has executed a written agreement... 

    ZALORA SOUTH EAST ASIA PTE LTD

    Muntinlupa
    4 days ago
  • 775000 $ per day

     ...APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Specialist WORK SETUP: Return to...  ...members on proper handling of transactions • Execute existing DR/BCP plans of the team •...  ...profile with Contact Center Management experience • 5 to 7 years of solid experience; 3 years... 

    Accenture

    Muntinlupa
    7 days ago
  •  ...Customer Service Associate Responsibilities: Provide an amazing, personalized experience for each customer Effectively and proactively diagnose and solve day-to-day customer...  ...) by any means, unless ZALORA has executed a written agreement with such third party... 

    ZALORA SOUTH EAST ASIA PTE LTD

    Muntinlupa
    4 days ago
  •  ...ll take ownership of the execution of marketing campaigns and operational tasks for your assigned...  ...Categories. You’ll gain hands-on experience in campaign management,...  ..., Finance, and Customer Service/Experience, as well...  ...~ Proficient in MS Excel and PowerPoint, as well... 

    ZALORA SOUTH EAST ASIA PTE LTD

    Muntinlupa
    4 days ago
  •  ...and Certification company. We operate a network of over 2,500...  ...With over 145 years of service excellence, we combine the precision and...  ...Maintain customer communications with regards...  ...related field ~1 to 2 years of experience in Customer Service ~ Proficiency... 

    SGS

    Muntinlupa
    20 days ago
  •  ...more than 96,000 employees, we operate a network of more than 2,700...  ...Working as part of the Customer Experience Program IT team, you will play...  ...digital landscape. As a Senior Developer, you will act as a...  ...problem-solving mindset Excellent communication skills with the... 

    SGS

    Muntinlupa
    15 days ago
  • 775000 $ per day

     ...AND QUALIFICATIONS: Open to college graduates and undergraduate who have completed at least 2nd year Must have 1 year of experience in financial/healthcare/insurance accounts Proficient in Microsoft applications Must be willing to work full time onsite in... 

    Accenture

    Muntinlupa
    5 days ago
  •  ...The Customer Service Associate is responsible for providing product...  ...and report directly to an Operations Supervisor/ Team Leader....  ...at least 3 to 6 months work experience in customer service Must...  ...any means, unless ZALORA has executed a written agreement with such... 

    ZALORA SOUTH EAST ASIA PTE LTD

    Muntinlupa
    4 days ago
  •  ...more than 94,000 employees, SGS operates a network of over 2,600...  ...and advice, to maintain high customer satisfaction. Specific Responsibilities...  .... Education and/or experience in Business management or...  ...including Outlook, Word, and Excel.  Experience with quoting... 

    SGS

    Muntinlupa
    7 days ago
  • 775000 $ per day

     ...ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Insurance Operations Analyst WORK SETUP: Return to Office OVERALL PURPOSE: As an Insurance...  ...Axis One SKILL AND QUALIFICATIONS: • At least 1 yr experience in Insurance or financial services • Experience in retirement... 

    Accenture

    Muntinlupa
    14 hours ago
  • Qualifications: Minimum of 2 years of Executive Assistant experience Excellent communication and organizational skills Able to manage schedules, meetings, and administrative tasks efficiently Can work in a fast-paced environment Proficient in Microsoft Office and other... 

    QUESS PHILIPPINES CORPORATION

    Muntinlupa
    13 days ago
  •  ...autonomous engineer with 5–8 years of experience spanning unit-cell to complex chip-level...  ...This role balances rigorous technical execution, client management, deep DRM knowledge,...  ...Delegation & Continuous Improvement Operational Management: Manage and lead tasks, engineering... 

    Xinyx Semiconductor Design Services Inc

    Muntinlupa
    14 days ago
  •  ...more than 89,000 employees, we operate a network of more than 2,600...  ...-to-end event and webinar execution, including registrations,...  ...bachelor’s degree. ~2–4 years’ experience in marketing admin or events...  ...events simultaneously ~ Excellent communication and... 

    SGS

    Muntinlupa
    13 days ago
  •  ...Our 93,000 employees operate a network of 2,600 offices...  ...As a Specialist (Senior Accountant), you will...  ...related professional experience in Accounting / Finance...  ...have) Familiarity with excel – intermediate level...  ...Strong team player Customer service oriented Good... 

    SGS

    Muntinlupa
    13 days ago
  • 775000 $ per day

     ...Description: CSR is primarily responsible for providing customer service support according to the scope of work and...  ...to college graduates with at least 6 months of BPO experience Also open to high school, senior high school graduates or college undergraduates with... 

    Accenture

    Muntinlupa
    more than 2 months ago
  •  ...vocational graduate. High School graduates are welcome to apply! Minimum of 2 years of sales, distribution and trade marketing experience. Passionate about achieving both individual and team goals Demonstrates a strong desire and ability to learn Adaptable,... 

    JT International S.A.

    Muntinlupa
    12 days ago
  •  ...a deep understanding of our customers through exploration and analysis...  ...as product assortment, user experience on our platforms (web and...  ...alignment of goals and  execution in day-to-day operations and help build a foundation for excellence by reinforcing marketing strategy... 

    ZALORA SOUTH EAST ASIA PTE LTD

    Muntinlupa
    4 days ago
  •  ...integrity. With more than 96,000 employees, we operate a network of more than 2,700 offices...  ...Working as part of the Customer Experience Program IT team, you will play a key role...  ...integration and data services. As a Senior Developer, you will act as a technical... 

    SGS

    Muntinlupa
    15 days ago
  • 775000 $ per day

     ...POSITION TITLE: Instructor Senior Analyst WORK SETUP: Hybrid...  ...RESPONSIBILITIES: • Work with the operations, training, and quality teams...  ...operations setup • With excellent comms skills as this...  ...Content Development skills/experience. Okay with candidates with experience... 

    Accenture

    Muntinlupa
    25 days ago
  •  ...Our 93,000 employees operate a network of 2,600 offices...  ...As a Senior Accountant, you will be...  ...related professional experience in Accounting/Finance...  ...Intermediate-level Excel proficiency Strong...  ...as part of a team Customer service orientation with... 

    SGS

    Muntinlupa
    18 days ago
  •  ...integrity. Our 98,000 employees operate a network of 2,650 offices...  ...and delightful employee experiences.     Specific Responsibilities...  ...Operations and Centers of Excellence , managing stakeholder...  ...services environments.  ~ Customer-centric mindset with passion... 

    SGS

    Muntinlupa
    8 days ago
  •  ...and Certification company. We operate a network of over 2,500...  ...With over 145 years of service excellence, we combine the precision and...  ...compliant and timely completion of customs declarations and associated...  ...and seamless customer experience Escalate issues appropriately... 

    SGS

    Muntinlupa
    11 days ago
  •  ...integrity. Our 93,000 employees operate a network of 2,600 offices...  ...month end and signed off by Senior Accountant. Qualifications...  ...~2+ years of professional experience in Procure to Pay – Invoice Processing...  ...Strong team player Customer service oriented Good analytical... 

    SGS

    Muntinlupa
    13 days ago
  • An executive is a senior-level leader responsible for making high-level decisions, defining strategic direction, and overseeing operations to ensure company profitability and efficiency. They implement policies, manage budgets, and lead teams to meet organizational goals... 

    J&M LOGISTICS OPC

    Muntinlupa
    a month ago
  •  ...Certification company. We operate a network of over 2,...  ...145 years of service excellence, we combine the...  ...Primary Responsibilities Execute and optimize email marketing...  ...degree. ~2–4 years’ experience in Eloqua, HubSpot,...  ...lead management, and customer journey mapping... 

    SGS

    Muntinlupa
    13 days ago
  •  ...Senior Manager - HEA014433 Ready to shape the future of work? At Genpact, we don...  ...Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help...  ...~ College Graduate / with equivalent experience  ~ Relevant experience required in... 

    Genpact

    Muntinlupa
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Executive - Operational Excellence & Customer Experience. Be the first to apply!