Voice Hub Customer Service
775000 $ per dayAccenture
This application link is only intended for onsite applications. If you intend to apply, please visit any of our Career Hubs.
Job Description:
CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Job Qualifications:
Open to college graduates with at least 6 months of BPO experience
Also open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience
Amenable to work on shifting scheduled and during holidays if needed
Good communication skills
Open to work at any Accenture offsite onsite
Mandaluyong
Muntinlupa
Quezon City
Taguig
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at .
- ...Description Respond to customer inquiries through voice channels to provide information and assistance. Resolve customer issues effectively... ...the database. Collaborate with team members to improve service delivery and customer experience. Participate in training...
- ...Under the direct supervision of the Line Leader, the Voice Service Associate (VSA) is responsible for obtaining and verifying information from clients, vendors, business partners, or sales leads through calls and emails in accordance with the client's quality requirements...
775000 $ per day
...As an Application Tech Support Practitioner, you will be responsible for providing advanced service desk resolution management to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining...- ...URGENT HIRING | VOICE ACCOUNTS NEWBIES WELCOME! | CALL CENTER REPRESENTATIVE Ready... ...same day! JOB RESPONSIBILITIES Handle customer inquiries through inbound or outbound calls... ...company procedures and meet customer service standards. WHO CAN APPLY? ~ High School...
29000 Php
...experience. Successful applicants will provide exceptional service to customers in a dynamic and fast-paced environment. Compensation and Benefits... ...Note: At least 6 months of BPO experience (preferably in a voice account) is an advantage Flexible and amenable to...775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Hybrid RESPONSIBILITIES: • Receives... ...Investment, Wealth Management, etc.) or medical insurance • Voice proficiency: B2 • Work Background/Experience in General: Must...- ...Job Description: We are looking for Customer Service Representatives to join our growing team in Alabang . This role focuses on handling... ...service. This is a great opportunity for candidates with voice experience who are looking for a stable night shift role with...
- JOB DESCRIPTION As a Customer Service Representative for an International Insurance Account , you will assist customers with their insurance... ...provide accurate, professional, and timely support through voice interactions. You will be responsible for understanding...
775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office OVERALL PURPOSE:... ...Muntinlupa Axis One SKILL AND QUALIFICATIONS: • Standard Voice Profile • At least 6 months of relevant experience...- ...Provide exceptional customer service through voice and non-voice channels. Assist customers in resolving inquiries related to healthcare, telecommunications, and travel. Document customer interactions in CRM software accurately. Collaborate with team members...
- ...CUSTOMER SERVICE REPRESENTATIVE – INSURANCE ACCOUNT Location: Alabang, Muntinlupa Work Setup: Onsite Account: Insurance Account Type: International Voice Salary Package: PHP 28,000 Signing Bonus: PHP 30,000 JOB OVERVIEW We are looking for highly...
- ...have a big impact on our work experiences, customers, teams, and friends. By creating... ...clients/customers' issues on a product or services. APPLY NOW AND GET INTERVIEWED... ...internally) - A leadership team that hears your voice; we know that when we work together we...
775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service New Associate WORK SETUP: Return to Office OVERALL PURPOSE:... ...Muntinlupa Axis One SKILL AND QUALIFICATIONS: • Standard Voice Profile • No experience required Muntinlupa...- ...Description Interact with customers via phone, email, and chat to address inquiries and resolve issues. Provide accurate information regarding products and services to enhance customer experience. Document customer interactions and maintain detailed records of...
- ...Description Provide exceptional customer service through various communication channels. Resolve customer inquiries and complaints efficiently and effectively. Maintain accurate records of customer interactions and transactions. Identify and escalate priority...
- ...Description Provide exceptional customer service support via phone, email, and chat. Resolve customer inquiries and issues in a timely and effective manner. Maintain a thorough understanding of products and services to provide accurate information. Document...
- ...Customer Service Representative (CSR) – Duties and Responsibilities: Handle customer inquiries via phone, chat, or email with professionalism and efficiency Resolve issues, complaints, and requests accurately on first contact whenever possible Provide clear information...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide product and service information to customers. Resolve customer complaints and issues effectively. Document all interactions with customers in the system. Assist in maintaining...
- ...Description Serve as the primary point of contact for customer inquiries and support. Handle customer complaints and provide appropriate... ...ensure satisfaction. Assist in scheduling and coordinating services. Maintain accurate records of customer interactions and...
- ...Responsible for delivering customer support in accordance with defined scope of work and service level agreements. This includes maintaining high standards of call quality and meeting quantitative performance metrics, while effectively addressing and resolving customer...
- ...Description Provide exceptional support and assistance to customers via phone, email, and chat. Resolve customer inquiries and complaints... ...improvements. Requirements Job Title: Customer Service Representative Job Function: Customer Service Responsibilities...
- Review completeness and compliance of all documents received. Verify accuracy of agent and license information. Analyze information to determine proper handling of work. Encode agent, license and commission information in the system accurately. Update existing...
- ...Contact customers regarding outstanding balances through inbound and outbound calls. Assist customers with billing inquiries and payment... ...arrangements while maintaining a high level of customer service. Accurately document customer interactions and payment commitments...
- ...Description Provide exceptional customer service through various channels including phone, email, and chat. Assist customers with inquiries, complaints, and product-related information. Maintain detailed records of customer interactions and transactions. Collaborate...
- ...CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers with inquiries, issues, and product-related questions. Maintain accurate and detailed records of customer interactions and transactions. Resolve customer...
- ...Description Provide excellent customer service through building rapport, addressing inquiries and resolving concerns promptly. Assist customers via phone, email, or chat, ensuring their satisfaction. Maintain detailed records of customer interactions and transactions...
- ...Description Interact with customers via phone, email, and in-person to provide support and assistance. Resolve customer inquiries and complaints in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Provide product...
- ...Job Description We are seeking Customer Service Representatives who will handle customer inquiries, provide accurate information, and ensure excellent service delivery for a financial account serving international customers . Work Set-Up: Onsite Interview Process...
- ...Description Lead core responsibilities for Customer Service Representative and deliver measurable business outcomes. Collaborate with cross-functional teams to execute plans with quality and timeliness. Communicate progress, blockers, and recommendations clearly...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Voice Hub Customer Service. Be the first to apply!
