Customer Service Representative - BFSI
STACKph
₱24,000–₱31,000 Salary Package
1 Year CCE + 1 Year Insurance Experience (Local or International)
B2 CEFR Required
Job Summary
Handle financial and insurance-related customer concerns in a fast-paced BFSI environment. Provide accurate information, resolve issues efficiently, and ensure high-quality customer experience.
Key Responsibilities
• Manage inbound and outbound customer interactions
• Assist with insurance inquiries, policy details, and account concerns
• Resolve issues with accuracy and speed
• Maintain compliance with financial and data policies
• Deliver excellent customer service at all times
Job Description
Work with a high-demand BFSI account supporting insurance services. This role requires strong communication skills, attention to detail, and the ability to handle complex customer concerns. Candidates must be confident in handling calls and delivering results under pressure.
FIXED WEEKENDS OFF
LIMITED SLOTS – FINAL CALL FOR MARCH 29 START
Apply now before positions are filled.
19000 - 21000 Php
...Pasig City, Metro Manila Industry: Banking, Financial Services & Insurance (BFSI) Work Setup: Onsite Schedule: Shifting Schedule Role Description We are looking for Customer Service Representatives to join our BFSI team in Rockwell, Pasig. This is an...- ...Provide exceptional customer service through various communication channels. Address customer inquiries and resolve issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the customer...
- ...Assist customers with inquiries and resolve issues promptly. Manage customer accounts and process transactions accurately. Provide... ...continuous improvement. Collaborate with team members to enhance service quality. Educational Qualifications: Bachelor’s degree in...
- ...Assist customers with inquiries via phone, email, or chat. Provide accurate product information and troubleshoot issues. Maintain... ...high level of customer satisfaction by delivering exceptional service. Document interactions and resolutions in the customer management...
22000 - 32000 Php
...We’re hiring experienced Customer Service Representatives for a Travel Account! Handle customer inquiries, bookings, and travel concerns while providing excellent service. Qualifications: ~ At least High School Graduate. ~1 year BPO experience required (in any...- ...Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues efficiently and effectively. Maintain... .... Job Title: Customer Service Representative Educational Qualifications:...
- ...Manage customer inquiries and provide timely and accurate responses. Assist customers with product selections and resolve any issues... ...a high level of customer satisfaction by providing exceptional service. Document customer interactions comprehensively for follow-up...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and complaints promptly and effectively. Document customer interactions and maintain accurate records in the system. Assist in identifying opportunities...
- ...Handle customer inquiries via phone, email, and chat with a focus on providing excellent service. Assist in resolving customer complaints and technical issues in a timely manner. Maintain thorough knowledge of products and services to effectively communicate with...
- ...start as soon as possible. Fixed dayshift and weekends off. Job Description: Deliver prompt, professional, and empathetic customer support across phone, chat, social media, and email channels. Assist customers with inquiries regarding the account’s products,...
- ...Description Provide excellent customer service and support through various channels including phone, email, and chat. Resolve customer inquiries and complaints in a timely and efficient manner. Maintain detailed records of customer interactions and transactions...
- ...in simple terms and has active listening skills to understand customer needs. Ability to handle objections and rejection positively... ...Provide technical support solutions for hotline agents, customer service centers, and onsite engineers, and create trouble tickets for...
- ...Description Assist customers with inquiries and provide accurate information about products and services. Resolve customer complaints and issues efficiently and professionally. Maintain a positive and professional demeanor while handling customer interactions....
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues promptly and effectively. Maintain accurate records of customer interactions and feedback. Collaborate with team members...
- ...Respond to customer inquiries via phone, email, and chat in a professional manner. Provide accurate information regarding products and services to enhance customer satisfaction. Maintain detailed records of customer interactions and transactions. Assist in resolving...
- ...Description Serve as the first point of contact for customers, addressing inquiries and resolving issues. Process orders, forms... ...Document customer interactions and provide feedback to improve services. Collaborate with team members to enhance customer service...
- ...Description Assist customers by providing product and service information. Handle customer inquiries and complaints in a professional manner. Maintain a positive and empathetic attitude toward customers. Collaborate with team members to enhance overall customer...
- ...Description Provide exceptional customer service via phone, email, and chat. Resolve customer inquiries and issues in a timely and effective manner. Maintain accurate records of customer interactions and transactions. Assist in product or service recommendations...
- ...Description Handle incoming calls and provide exceptional customer service. Resolve customer inquiries and issues effectively and efficiently. Document all interactions and maintain accurate records. Work collaboratively with team members to enhance service...
- ...Description Provide exceptional customer service and support via phone, email, and chat. Assist customers with inquiries, complaints, and product-related questions. Maintain accurate records of customer interactions and transactions. Collaborate with team...
- ...Description Assist customers with inquiries and provide accurate information regarding products and services. Handle customer complaints and resolve issues in a professional manner. Maintain records of customer interactions and transactions. Contribute to team...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information about products and services to customers. Resolve customer complaints and issues with empathy and professionalism. Maintain records of customer...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve...
- ...Description Provide exceptional customer service to enhance customer satisfaction. Assist customers via phone, email, and chat to resolve inquiries and issues. Maintain accurate records of customer interactions in the database. Collaborate with team members...
- ...Description Provide exceptional customer service by addressing customer inquiries and resolving issues promptly. Assist customers in navigating through products and services to enhance their experience. Maintain detailed records of customer interactions and transactions...
- ...Description Description Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner. Assist customers with product information and guide them through purchasing processes. Maintain accurate customer records and document...
- ...Description Assist customers with inquiries and provide excellent service to enhance customer satisfaction. Resolve customer complaints efficiently and effectively. Process orders, returns, and exchanges while ensuring accuracy. Maintain detailed records of...
- ...Respond to customer inquiries via phone, email, and chat. Provide accurate product information and support. Resolve customer complaints... ...information. Collaborate with team members to improve service processes. Assist in product returns and exchanges as needed...
- ...Description Provide exceptional support to customers following the purchase of products or services. Resolve customer inquiries and complaints efficiently... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service Representative...
- ...Description Assist customers via phone, email, and chat, addressing inquiries and resolving issues effectively. Provide accurate... ...future reference. Collaborate with team members to improve service processes and enhance customer satisfaction. Follow up on customer...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative - BFSI. Be the first to apply!
