Customer Service Representative
Full-time
Metacom Careers
Description - Manage incoming customer calls and address inquiries promptly and professionally.
- Provide accurate information regarding products and services to customers.
- Document customer interactions and maintain records of customer feedback.
- Assist in resolving customer complaints effectively and efficiently.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No prior experience required; entry-level candidates welcomed.
- Skills and Competencies: Proficient in English language; strong customer service orientation.
- Responsibilities and Duties: Ability to work in a call center environment and manage multiple tasks.
- Qualities and Traits: Excellent communication skills, problem-solving abilities, and a positive attitude.
Vacancy posted 3 days ago
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