Customer Service Agent
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle customer inquiries and provide accurate information about products and services.
- Resolve customer complaints and issues in a timely and professional manner.
- Document interactions with customers in the company’s database.
- Collaborate with team members to improve customer service processes.
- Follow up with customers to ensure satisfaction with products and services.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 1-3 years of experience in customer service
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Problem-solving abilities
- Qualities and Traits: Patience and empathy towards customers
- Responsibilities and Duties: Ability to work in a fast-paced environment
Vacancy posted 15 hours ago
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