Customer Service Agent (DIRECT HIRE/ FAST PROCESS)
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Job Title: Call Center Agent - Work Location: Muntinlupa Alabang
- Job Type: Full-time
- Schedule: Shifting / Night Shifts
- Compensation: 19k - 22k + Benefits
Position Summary
We are expanding our operations and seeking goal-oriented, customer-first Customer Service Representatives . In this role, you will serve as the premier point of contact for our international clients, ensuring high-quality support and seamless issue resolution. We warmly welcome both experienced industry veterans and driven entry-level applicants ready to kickstart their careers.
Key Responsibilities
- Multi-Channel Support: Handle inbound and outbound calls, emails, and chats to assist clients with account management and technical troubleshooting.
- Critical Thinking: Listen intentionally to client concerns, diagnose the core issue, and execute effective solutions.
- Information Management: Maintain comprehensive and precise logs of all client interactions within our internal database.
Vacancy posted 3 days ago
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