Sales Support Officer day shift
Colcap Servicing Pty Ltd. - Philippine Branch Office
Why Join Us?
Be part of a dynamic sales team and help deliver exceptional customer experiences! If you’re detail-oriented, organized, and love working in a fast-paced environment, this role is for you.
Key Responsibilities
- Follow up with customers for application and supporting documents
- Respond to customer inquiries and keep accurate records
- Accurate data entry of application details into the system
- Liaise with brokers, broker support staff, and internal teams
- Maintain high customer service standards
- Perform other tasks as needed to support business goals
What We’re Looking For
- Experience in sales, customer service, or loan processing
- Familiarity with Loan App, Simpology (Salesforce experience is a plus)
- Strong communication skills (oral & written)
- Excellent analytical and problem-solving skills
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Team player, proactive, and results-driven
Why Join ColCap?
Industry Leader
Be part of a trusted non-bank lender with a loan portfolio exceeding $20 Billion and a strong presence in the Australian mortgage market.
Career Growth
Unlock opportunities to learn and advance within a dynamic, expanding organization.
Work-Life Balance
Enjoy day shifts and fixed weekends off for a healthy work-life harmony.
Comprehensive Benefits
• HMO coverage with 2 free dependents upon regularization
• Paid Vacation Leave (extra credits starting your 2nd year)
• Sick Leave Credits
• Meal Allowance
• Bereavement Leave
• Birthday Leave
Employee-Centric Culture
• Annual Performance Reviews to recognize your contributions
• Monthly Employee Engagement Activities for a fun and collaborative workplace
• Employee Recognition Awards
• Community Service Programs
• Training Programs
• Leadership Programs
• Cultural Trainings
Stability & Innovation
Join a company backed by strong funding lines and a proven track record in mortgage lending and securities.
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