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call center agent

Full-time

Metacom Careers

Description
  • Handle inbound and outbound calls professionally and efficiently.
  • Assist customers with inquiries, complaints, and support requests.
  • Provide accurate product information and troubleshooting assistance.
  • Document customer interactions and update records in the database.
  • Work collaboratively with team members to enhance customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 0–2 years.
  • Skills and Competencies: Excellent interpersonal skills.
  • Skills and Competencies: Proficient in English language.
  • Skills and Competencies: Strong customer service orientation.
  • Qualities and Traits: Positive attitude and strong work ethic.
Vacancy posted 7 days ago
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