CSR Multilingual Language - Thai-Quezon City
90000 - 110000 PhpGratitude Inc
CSR Multilingual Language - Thai
*Company Location:* Quezon City - Onsite
*Work Schedule:* Shifting / Night Shift
*Salary Range:* PHP 34,746 - 110,027.33 + PHP 20,000 Sign-on Bonus + Incentives
*Target Start Date:* September 2026
*Job Description:*
We are looking for 20 Thai Language Speakers to handle inbound and outbound customer interactions via phone, chat, email, and other channels. You will provide support in both English and Thai, assisting with account inquiries, billing concerns, product information, and general support while delivering exceptional customer experience.
*Qualifications:*
- Open to candidates with or without BPO experience
- Fluent in Thai: able to speak spontaneously, use language effectively in professional setting, and understand complex conversations including implied meanings
- Working knowledge of English (training and client systems are in English)
- Previous collections experience and understanding of Order-to-Cash (O2C) process is highly preferred but not required
- Must be eligible to work in the Philippines with valid working VISA. Temporary Resident Visa accepted for non-Filipino applicants
- Can start ASAP
*Responsibilities:*
- Handle customer interactions professionally in English and Thai
- Resolve account-related inquiries, service requests, and billing concerns
- Document interactions accurately using company systems
- Meet quality, productivity, attendance, and CSAT goals
- Perform other duties as assigned
*Benefits:*
- Company Events
- Free Parking
- Health Insurance
- Life Insurance
- Paid Training
- Promotion to Permanent Employee
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