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Healthcare CSR | BPO (Cebu City)

Full-time

The Hird Corp.

Job Summary

We are hiring Customer Service Representatives for our Healthcare Account. Applicants with or without BPO experience are welcome. Immediate hiring, with a target start date of October 23

Job Requirements

  • Senior High School graduate; completed two years of college with no back subjects (HS/Old Curriculum); or college graduate
  • With or without BPO experience
  • Strong to excellent communication skills (C1 level)
  • B2 level required for the assessment

Responsibilities

  • Handle inbound and/or outbound customer interactions for a healthcare client
  • Provide accurate information and resolve inquiries professionally and efficiently
  • Document customer interactions and follow account processes and compliance guidelines
  • Meet quality, performance, and attendance standards
Vacancy posted 27 days ago
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