Customer Service Representative
Full-time
Miranda HR
Description - Provide exceptional customer service and support to clients via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Document interactions and maintain accurate customer records in the system.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Assist in training new team members and share best practices in customer service.
Requirements
- Educational Qualifications: High School Diploma or equivalent preferred.
- Experience Level: 0–2 years relevant experience in customer service or call center roles.
- Skills and Competencies: Strong verbal and written communication skills, proficiency in English.
- Skills and Competencies: Ability to handle challenging customer interactions with professionalism.
- Qualities and Traits: Empathetic, patient, and a strong problem-solver.
- Working Conditions: Ability to work in a fast-paced environment and adapt to changing demands.
Vacancy posted 9 days ago
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