Customer Service Representative
Full-time
Miranda HR
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues in a timely manner.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Meet performance metrics for response time and satisfaction.
- Stay updated on product knowledge and services.
- Educational Qualifications: Minimum of a Diploma in any field.
- Experience Level: Open to Fresh Graduates and Students.
- Skills and Competencies: Proficient in the English language, call center experience preferred, strong customer service skills, effective scheduling, and problem-solving abilities.
- Working Conditions: Office environment, fast-paced, with potential for shift work.
- Qualities and Traits: Must be a team player, adaptable, empathetic, and possess excellent communication skills.
Vacancy posted 21 hours ago
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