Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Job Title: Customer Service Representative (CSR)
Location: Transcom Iloilo City
Work Setup: On-site
Job Description:
Be part of a dynamic team as a Customer Service Representative (CSR), focused on delivering excellent customer service by handling inquiries, resolving concerns, and maintaining strong product knowledge to ensure customer satisfaction.
Responsibilities:
- Handle customer inquiries, concerns, and requests through appropriate channels
- Address customer pain points and provide effective solutions
- Maintain strong product knowledge to assist customers accurately
- Ensure high levels of customer satisfaction through quality service delivery
What’s in it for You:
- Day 1 HMO
- Meal and transportation allowance
- Rice subsidy
- Clothing allowance
- 24/7 teleconsult
- Free psychologist consultation
- In-house and online pharmacy
- Scholarship program
- Retirement fund
- Free meal and medicine (via Tap Card rewards)
- Loyalty incentives
- Accidental and life insurance
- Free shuttle service
Vacancy posted 21 days ago
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