AVP - Risk Management (Healthcare Institution)

Monroe Consulting Group Philippines, an executive search firm, is recruiting on behalf of a leading healthcare institution committed to delivering exceptional patient care through advanced medical services, operational excellence, and a strong culture of safety and compliance.

Our client is seeking an experienced Head of Risk Management to lead the development, implementation, and continuous improvement of enterprise-wide risk management strategies. This role is based in BGC, Taguig City, Philippines.

Position Overview

The Head of Risk Management is responsible for identifying, assessing, monitoring, and mitigating risks that may impact patient safety, operational performance, regulatory compliance, financial stability, and organizational reputation.

The role provides strategic leadership in risk governance, compliance management, incident response, insurance administration, and crisis management while fostering a culture of accountability, safety, and continuous improvement throughout the organization.

Working closely with the Executive Leadership Team and key stakeholders, the Head of Risk Management will ensure that risk management practices are embedded across all business functions and aligned with the institution's strategic objectives.

Key Responsibilities

Enterprise Risk Management

• Lead comprehensive enterprise-wide risk assessments to identify potential operational, financial, regulatory, legal, clinical, and reputational risks.
• Develop and implement risk mitigation strategies and action plans to address identified vulnerabilities.
• Establish and maintain an effective risk management framework, policies, and governance structure.
• Continuously evaluate emerging risks and recommend proactive preventive measures.

Governance, Compliance & Regulatory Oversight

• Collaborate with executive leadership to develop and enforce risk management policies, procedures, and standards.
• Ensure compliance with applicable laws, regulations, accreditation standards, and industry requirements.
• Conduct regular compliance reviews, audits, and risk assessments.
• Monitor regulatory developments and evaluate organizational impact.
• Strengthen the organization's ethical and compliance culture through consistent policy implementation.

Patient Safety & Quality Risk Assurance

• Promote a culture of safety across the institution through proactive risk management initiatives.
• Implement programs designed to reduce patient safety incidents and improve quality of care.
• Partner with operational and clinical teams to identify and address safety concerns.
• Monitor trends and key risk indicators affecting patient care, service quality, and operational effectiveness.

Incident Management & Investigation

• Lead investigations of significant incidents, including:
  • Patient-related events
  • Employee injuries
  • Security incidents
  • Data privacy breaches
  • Operational disruptions
  • Other critical events
• Coordinate root-cause analyses and corrective action plans.
• Ensure timely resolution and effective communication throughout incident management processes.
• Monitor implementation and effectiveness of corrective and preventive actions.

Insurance, Claims & Liability Management

• Oversee insurance programs and related risk financing activities.
• Manage legal claims, liability issues, and insurance-related matters.
• Coordinate closely with:
  • Legal Counsel
  • Insurance Providers
  • Regulatory Authorities
  • External Advisors
• Develop strategies to safeguard organizational assets and minimize liability exposure.

Risk Analytics & Reporting

• Monitor key risk indicators and organizational risk metrics.
• Analyze risk-related data to identify trends, emerging threats, and opportunities for improvement.
• Prepare executive-level reports and dashboards for senior management and the Board of Directors.
• Present recommendations and strategic insights to support informed decision-making.

Training & Organizational Development

• Develop and implement risk management awareness and training programs.
• Educate employees on risk identification, mitigation responsibilities, and compliance obligations.
• Promote accountability and ownership of risk management activities across all levels of the organization.
• Support leadership teams in embedding risk-based thinking within daily operations.

Crisis & Emergency Management

• Lead risk management initiatives during emergencies and crisis situations.
• Coordinate response activities and stakeholder communications during critical incidents.
• Develop and maintain business continuity and crisis response strategies.
• Ensure organizational readiness through planning, training, and simulations.

Key Performance Indicators (KPIs)

The success of the role will be measured through the following indicators:

• Risk Assessment Completion Rate
• Compliance Audit Scores
• Incident Response Time
• Claims Resolution Efficiency
• Employee Risk Management Training Participation
• Safety Incident Rate
• Crisis Response Effectiveness Score
• Regulatory Compliance Performance
• Internal Control Effectiveness
• Risk Mitigation Plan Completion Rate

Qualifications

Education

• Bachelor's Degree in:
  • Legal Management
  • Political Science
  • Accountancy
  • Economics
  • Business Administration
  • Other related business disciplines
• Bachelor of Laws (LL.B. / Juris Doctor) is an advantage.

Experience

• Minimum of 15 years of relevant experience in:
  • Risk Management
  • Strategic Risk Assessment
  • Regulatory Compliance
  • Governance
  • Quality Risk Assurance
• Significant experience in a senior management or leadership capacity.
• Proven track record of working with and influencing cross-functional stakeholders across an organization.
• Experience within healthcare, regulated industries, financial services, or large corporate environments is highly preferred.

Required Competencies

Technical Competencies

• Enterprise Risk Management (ERM)
• Regulatory Compliance & Governance
• Strategic Risk Assessment
• Quality Risk Assurance
• Compliance & Ethics Programs
• Insurance Management
• Claims and Liability Administration
• Internal Controls
• Audit and Regulatory Reviews
• Business Continuity Planning
• Crisis Management
• Data Analysis and Risk Reporting
• Policy Development and Implementation

Leadership Competencies

• Strategic Thinking
• Executive Influence
• Decision-Making and Judgment
• Policy Governance
• Stakeholder Management
• Organizational Leadership
• Conflict Resolution
• Change Management
• Coaching and Team Development
• Results Orientation

Personal Attributes

• Strong business acumen with a deep understanding of organizational operations.
• Highly analytical and detail-oriented.
• Assertive with sound planning and decision-making capabilities.
• Strong integrity and professional judgment.
• Excellent interpersonal and relationship-building skills.
• Ability to balance regulatory compliance with operational effectiveness.
• Exceptional communication and presentation skills.
• Capable of influencing stakeholders across various backgrounds and organizational levels.
• Strong collaborative approach without compromising policies, procedures, and governance standards.

Ideal Candidate

The ideal candidate is a seasoned risk management executive with extensive experience in governance, compliance, insurance, and enterprise risk management. They possess the leadership presence to partner effectively with senior executives and the Board, while driving a proactive risk culture that safeguards patients, employees, assets, and the long-term interests of the organization.