Medical Account Customer Care Associate - HMO Included
Full-time
Caldwell Communications Global
Customer Service Representative – Healthcare Account Davao City | Onsite About the Role We are hiring Customer Service Representatives for a Healthcare Account in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking to start or grow their career in the BPO industry. Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with opportunities for career growth. Job Description As a Healthcare Customer Service Representative, you will assist customers with healthcare-related inquiries, account concerns, claims, and general support through phone, chat, or email. Responsibilities
- Assist customers with inquiries and concerns
- Provide information about healthcare services and accounts
- Handle customer concerns professionally and efficiently
- Document customer interactions accurately
- Escalate concerns when needed
- Maintain good customer service and communication
- Paid training provided from Day 1
- Training on healthcare tools and customer service processes
- Onsite work setup in Davao City
- High School or Senior High School Graduate
- Open to fresh grads, experience is an advantage
- Good English communication skills
- Basic computer knowledge
- Willing to work onsite in Davao City
- Competitive salary package
- Monthly incentives and bonuses
- Paid training from Day 1
- Career growth opportunities
- Friendly and supportive work environment
Vacancy posted 3 days ago
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