Cantonese Billing Resolution Specialist
Full-time
J-K Network Services
Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position:Cantonese Billing Resolution Specialist Company Industry: BPO Company Work Location: Pasig, Iloilo, or Dumaguete Site. Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site
BENEFITS:
☑️HMO
- ️Insurance
- ️PTO credits earned monthly
- ️Sick Leave/Vacation Leave
- ️Government-Mandated Benefits
- ️10% Night Differential
- ️Other benefits will be discussed directly by the company.
REQUIREMENTS OF THE JOB:
- ️Proficient in Cantonese and conversational-proficient in English
- ️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- ️Open to Foreign Nationals with a permanent visa.
- ️Having experience in customer service and sales is a big advantage
- ️Having experience in the BPO industry is a big plus.
- ️Excellent phone etiquette with strong verbal, written, and interpersonal communication skills.
- ️Must be proficient in computers (MS Office, Internet)
- ️Knowledgeable in navigating websites and the internet
RESPONSIBILITIES OF JOB APPLICATION:
- ️Assisting customers with ticket purchases, transfers, and refunds.
- ️Handling issues like missing tickets, delayed delivery, or invalid tickets.
- ️Supporting payment concerns and billing disputes.
- ️Helping with account access issues (login, verification, security).
- ️Managing complaints from buyers and sellers.
- ️Coordinating with internal teams for ticket resolution or escalation cases.
- ️Respond to customers’ inquiries about bookings, promos, and reservations through email and chat.
- ️Ensures that the customer’s requests are handled in an appropriate and timely manner.
- ️Responsible for handling and managing reservations and cancellations of bookings.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- ️Paper screening
- ️Initial Interview
- ️Operations Interview
- ️Language Assessment
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Cantonese Billing Resolution Specialist in Pasig vacancy
- ...The Claim Resolution Specialist holds a dynamic position within the claims workflow, responsible for submitting appeals to reverse denials and initiate payments, as well as assessing the need for additional actions, such as further appeals or account closures. Individuals...
- ...assess the credit worthiness of new clients Monitor Field Collectors performance and productivity Responsible in handling disputed bills and negotiate to bring payment within the agreed terms. In-charge of the preparation of Reminder Letters Ensure all Customer...
- ...customers/insurance. Responsible for checking the data (repair order versus PENTANA/ERIC system amount) to ensure accuracy of final bill. Preparing account statements for insurance, corporate and customers Managing accounts balances. Follow up payments on...
- ...Billing Analyst We are seeking a detail-oriented Billing Analyst to join our Revenue Operations team. In this role, you will be a key resource in researching and analyzing complex items related to customer contracts and billing transactions. You will ensure that all...
- About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed...
- ...skilled Vulnerability Assessment and Penetration Testing (VAPT) Specialist to support the identification, assessment, and remediation of... ...meetings, workshops, or consultation sessions to support the resolution of identified security issues when required. Manage assigned...
- ...organizational abilities are necessary to operate effectively. Good problem-solving and critical thinking skills, with a focus on issue resolution and customer satisfaction. Willingness to learn and be cross-trained to handle other PeopleDesk geographies. Relevant...Remote job
- ...required. (MST) Role Overview: The Accounts Payable (AP) Specialist is responsible for managing and recording all company cash... ...included in final vendor invoices. Reconcile monthly credit card bills and apply costs accurately to projects. Review open Purchase...
- ...Manage customer escalations by documenting open issues, facilitating regular status meetings, and working cross-functionally toward resolution. Track accounts to identify churn risks and work proactively to mitigate those risks. Skills you’ll bring ~1-5 years of...
- ...o Participate in intensive foundational training covering the basics of Revenue Cycle Management (RCM), key terminology, medical billing, and claims processes. o Begin hands-on shadowing with senior revenue managers to observe real-time billing, coding, and insurance...
- ...troubleshooting, and delivering solutions—while collaborating with senior specialists on the most complex matters. This role offers the opportunity... ...records, ensuring clients stay informed throughout the resolution process. Stay current on new features and enhancements to...
- ...firsthand our dedication to supporting People First. Payroll Specialist is in charge of processing payroll from start to finish in... ...from different feeders and payroll results Coordinate issue resolution with the HR Team regarding government loans, remittances, changes...Remote job
- ...AR Reconciliation Overall in charge of AR Balances Month-end Reports AD HOC reports Provides back end support to the Billing and Credit Controller section Coordinates with other departments Do you have what it takes If you want to be considered for this...
- ...Machine Health Monitoring Specialist Be the early warning system for an entire fleet of mining equipment. From a remote monitoring... ...with on-site maintenance teams for timely troubleshooting and resolution. Predictive Maintenance — Implement and improve predictive...
- ...Summary: The Banking & Reconciliation Specialist is responsible for supporting and... ...Welfare (H&W) banking, reconciliation, and billing functions, with a primary focus on consolidated... ...implementation, onboarding support, and resolution of billing or invoice issues. ~...
- ...s global marketplace. Job Description The Program Specialist is responsible for building and maintaining relationships with... ...suppliers. Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer...
- ...PPC Campaign Specialist As a PPC Campaign Specialist with Omni Channel Solutions, you will be responsible for managing and optimizing... ...Ability to manage multiple accounts and tasks with effective resolutions Actively collaborate with the other stakeholders and...Remote job
- ...statements and internal accounting ledgers. Discrepancy Resolution & Reporting ~ Investigate payment discrepancies, trace transactions... ...teams like CS, EDR, etc. to address and resolve customer billing disputes. ~ Support month-end and year-end closing...
- ...our website: Job Description As a Customer Support Specialist, you’ll be responsible for responding to Simplesat customers... ...to solve problems logically and methodically to find the best resolution and document the results. An effective English-speaking...
- ...the map was last updated during a different geological era. That is where you come in. We’re looking for an Integration Specialist to help bring newly acquired businesses and clients into the First Focus environment. You’ll work across systems discovery, tool...
- ...individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As an Onboarding Specialist, you are at the crux of customer interaction and enablement, supporting and troubleshooting your product area and technical...
- ...The QA Specialist is responsible for monitoring, evaluating, and improving the quality of customer interactions across the e-commerce email support team. This role owns quality audits, performance analysis, and structured feedback processes to ensure agents consistently...
- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients...Remote job
- ...schedule. This schedule is non‑negotiable. The Customer Service Specialist role is a vital part of our Customer Operations team,... ...procedures (eg: successful change of details etc.) Proactive Issue Resolution Take ownership of inquiries, leaning in to find answers...
- ...Are you passionate about connecting great talent with the right opportunities? Join our team as a Sourcing Specialist and become a key player in shaping the future of talent acquisition! We’re looking for someone who thrives in a fast-paced environment, loves interacting...
- The Area Safety Officer is responsible for ensuring that the local operating company (LOC) safety activities related to all products are managed in compliance with local regulations and company policies/procedures at a local, regional, and global levels and in accordance...
- ...Sourcing Specialist Location: Pasig City (Onsite) Schedule: Monday – Friday | Morning Shift Employment Type: Full-time Key Responsibilities Utilize advanced sourcing methods (LinkedIn Recruiter, job boards, GitHub, portfolio sites, and social...
- ...OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Senior Payroll Specialist, you will own the day-to-day administration of U.S. payroll and compliance for a distributed workforce of 600–1,000 employees...
- ...center industry by empowering agents to convert leads faster. That’s where you come in. We are looking for … a Product Marketing Specialist to support our product marketing team through competitive intelligence, internal documentation, and product marketing analytics....
- ...Role Overview: As a Recruitment Specialist, you will be instrumental in building relationships with stakeholders, managing recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cantonese Billing Resolution Specialist. Be the first to apply!
