Cash Posting Analyst

Cash Posting Analyst

Work Location: Bridgetowne, Quezon City
Work Arrangement: Onsite
Shift: Night Shift
Employment Type: Full-time

Job Description

We are looking for a Cash Posting Analyst to join our Healthcare Revenue Cycle Management team. The successful candidate will be responsible for accurate payment posting, cash reconciliation, payment research, refund processing, and resolution of payment discrepancies across various systems and platforms.

Key Responsibilities

• Monitor and process insurance and patient payments, adjustments, and other financial transactions within the EMR.
• Review and interpret ERA, EOB, payer remittances, checks, electronic payments, and other payment documentation.
• Research and resolve payment posting errors, unapplied funds, duplicate transactions, incorrect payment applications, and other posting discrepancies.
• Reconcile payment activity between EMR transactions, bank deposits, payer remittances, payment vendors, and other financial records.
• Research missing, unidentified, or incomplete payment and remittance information using payer portals, payment vendors, banking resources, and other available systems.
• Manage payment and deposit batches, unpostable transactions, correspondence, work queues, and other assigned cash posting inventories.
• Process and research virtual credit card, electronic, and other payment transactions.
• Review credit balances and support patient and insurance refund processes.
• Conduct payment, cash, and bank-to-EMR reconciliation activities.
• Research historical payment and refund activity across multiple billing systems and EMR platforms.
• Coordinate with Revenue Cycle, Accounting, payers, payment vendors, and other stakeholders to resolve payment, posting, reconciliation, and refund discrepancies.
• Maintain accurate documentation of payment research, reconciliation findings, refund activity, and resolution details.
• Identify recurring payment posting, reconciliation, payer, vendor, or system issues and escalate findings appropriately.
• Support audits, reconciliation projects, payment research, refund initiatives, and other Revenue Cycle activities.
• Maintain patient confidentiality and appropriately handle protected health and financial information in accordance with applicable policies and regulations.

Qualifications

• At least 3 years of experience in Healthcare Revenue Cycle Management, Cash Posting, Payment Posting, Payment Reconciliation, Medical Billing, Insurance Accounts Receivable, Refunds, or a related role.
• Experience reviewing and interpreting ERA, EOB, payer remittances, checks, EFTs, and electronic payment documentation .
• Experience researching healthcare payments using payer portals, payment vendors, banking information, or similar resources.
• Experience with payment reconciliation, credit-balance research, and patient or insurance refund processes.
• Experience using an EMR, practice management, patient accounting, or comparable Revenue Cycle system .
• Strong analytical, problem-solving, and reconciliation skills.
• Excellent attention to detail and ability to manage multiple transactions and priorities in a high-volume environment.
• Strong written and verbal communication skills.
• Proficient in navigating multiple systems, applications, payer portals, and Revenue Cycle platforms.
• Willingness to work onsite in Bridgetowne, Quezon City and on a night shift .

Preferred Qualifications

• Experience in a physician practice, orthopedic practice, ambulatory healthcare, or other high-volume healthcare environment.
• Experience with athenaOne or comparable EMR/practice management systems .
• Experience with automated and manual cash posting processes.
• Experience handling EFT, virtual credit card payments, and healthcare payment vendors.
• Experience reconciling financial activity across multiple EMRs, billing systems, banking platforms, or payment systems.
• Medical billing, Revenue Cycle, or coding-related certification is an advantage.

Why Join Us?

• Opportunity to build and deepen your Healthcare Revenue Cycle expertise.
• Exposure to payment posting, reconciliation, refunds, and multiple Revenue Cycle processes.
• Work with a collaborative team in a structured healthcare operations environment.