Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers with inquiries and provide timely solutions.
- Handle customer complaints and escalate when necessary.
- Maintain customer records and update information in the system.
- Work collaboratively with team members to enhance service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English; strong customer service skills; excellent problem-solving abilities.
- Qualities and Traits: Team player with strong interpersonal skills; ability to work in a fast-paced environment.
- Responsibilities and Duties: Ability to manage high call volumes and respond to customer queries effectively.
Vacancy posted 11 days ago
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