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Customer Service Representative - URGENT

Full-time

Synlink Recruitment Outsourcing Co. Inc.

Description
  • Assist customers with inquiries and complaints via phone, email, or chat.
  • Provide accurate information about products and services to enhance customer satisfaction.
  • Resolve issues efficiently while maintaining a positive customer experience.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to improve service delivery and overall customer experience.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: Entry-Level, no prior experience required.
  • Skills and Competencies: Excellent communication skills, both verbal and written.
  • Skills and Competencies: Strong problem-solving abilities and a customer-centric attitude.
  • Qualities and Traits: Patience, empathy, and a willingness to learn.
  • Working Conditions: Comfortable office environment with potential for remote work.
Vacancy posted 8 days ago
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