Associate - Master Data Management

Job Title: Associate – Master Data Management

Job Location: Manila

In this role, you will have the opportunity to deliver top-tier service within the Master Data Management (MDM) Service line, supporting our DGFF regions and countries globally. The role includes training to effectively manage various activities such as uploading buying/selling rates, handling sales master data, maintaining TMS data objects, and conducting denied party screening. 

Key Responsibilities:

• To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures. 

• Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.  

• Deliver a high level of service quality through timely and accurate completion of services. 

• Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.  

• Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. 

• Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. 

Required Skills/Abilities:

• Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG) 

• 0 – 3 years of job experience from BPO or logistics domain - Preferred

• Good knowledge in MS office 

• Effective English communication skills, written and verbal. 

• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred.

• Detail oriented  

• Good logical reasoning skills  

• High level of customer centricity 

Apply now and embark on an exciting journey with us! We offer: 

• We recognize and reward your hard work through a competitive compensation and performance-based incentive. 

• We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.  

• Flexible work arrangements to support work/life balance.  

• Generous paid time off: Privilege (earned leave). 

• Recognition & Engagement culture  

By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe