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Sleep/CPAP Technician Back-Office Support (Non-Customer-Facing) (021 - 1166)

2000 $
Full-time

Hunt St

Looking for Philippines-based candidates Job Role: Sleep Technician – Back-Office Support (Non-Customer-Facing) Compensation range: $2,000 AUD Monthly Engagement type: Independent Contractor Agreement Work Schedule: Aligned with AU business hours (to be confirmed, e. g. 12:00 PM–8:00 PM Sydney time Mon, Tue, Thurs, Sat and Sunday) Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: Our client is focused predominantly in supporting customers who have been diagnosed and looking for a cpap machine and mask or patients looking to replace their old cpap machine and mask but they also focus on home sleep test result consultations, therapy setup guidance, CRM tracking, and product and part recommendations. Role Overview Our client is seeking a CPAP-trained Sleep Technician to support our sleep health team in a non-customer-facing capacity. The primary focus of this role is supporting customers who have already been diagnosed with sleep apnoea and are seeking a CPAP machine and mask, as well as existing patients looking to replace or upgrade their current CPAP equipment. In addition, the role supports home sleep test result consultations, therapy setup guidance, CRM tracking, and product and part recommendations — working closely with our Australia-based, patient-facing and non patient facing consultant team who handle all direct customer communication. We are specifically looking for candidates with genuine, hands-on experience in the Australian private CPAP/sleep market. US-based experience does not translate well here — the US market is largely shaped by private health insurers dictating equipment choice and reimbursement pathways, which does not reflect how the Australian private-pay CPAP market operates.

Vacancy posted 2 days ago
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