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CSR Representative | Mass Hiring!

Full-time

Miranda HR

Responsibilities
  • Assist customers with inquiries and resolve issues promptly.
  • Provide accurate information about products and services.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Collaborate with team members to achieve customer satisfaction and operational goals.
  • Collaborate with team members to enhance customer satisfaction.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: atleast 1 year BPO experience
  • Skills and Competencies: Strong customer service skills
  • Skills and Competencies: Excellent organizational skills
  • Skills and Competencies: Proficiency in scheduling and back office support
  • Skills and Competencies: Experience in a call center environment is a plus
  • Qualities and Traits: Strong communication and interpersonal skills

Vacancy posted 21 days ago
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