Call Center Representative. Salary upto 20K-30K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Manage customer inquiries via phone, email, and chat to provide excellent support.
- Resolve product or service issues by clarifying the customer's concerns and determining the cause of the problem.
- Provide accurate information regarding products and services offered.
- Document customer interactions in the database accurately and efficiently.
- Maintain high levels of customer satisfaction through effective communication and problem-solving skills.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 3-5 years of experience in a customer service or call center role.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Skills and Competencies: Proficient in using call center technology and customer relationship management (CRM) software.
- Qualities and Traits: Empathetic, patient, and able to work in a fast-paced environment.
Vacancy posted 16 hours ago
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