Csr Associate - Top Call centers. Salary upto 20K-30K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with inquiries and provide effective solutions.
- Manage a high volume of incoming calls while maintaining quality service.
- Document and track customer interactions through the CRM system.
- Collaborate with team members to improve processes and customer satisfaction.
- Adhere to company policies and procedures when addressing customer requests.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in a customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Proficiency in using computer systems and software.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment.
Vacancy posted a month ago
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