Korean Email and Chat Support
125000 PhpFull-time
J-K Network Services
Company Profile: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users. Position: Korean Email and Chat Support Industry: BPO - Media Streaming Account Location: Mandaluyong City Salary: Php 125,000 Monthly Work Schedule: Shifting schedule Work setup: Work onsite Requirements: Korean National proficient in English with permanent visa Filipino National can speak, read and write Korean language Open to Undergraduates Good understanding and email/chat etiquette With customer service experience is a great advantage but not required Willing to work in Mandaluyong and can start asap Responsibilities: Respond to customer’s inquiries and technical concerns through emails and chats Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries) Assist customers in cancellation of premiums and in changing customer personal details Handle concerns of account users regarding paid accounts, payment issues Recruitment Process: Initial Interview Written Assessment English Language Assessment Korean Language Assessment Job offer
Vacancy posted 3 days ago
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