Italian Application Tech Support Practitioner
775000 $ per dayAccenture
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Summary: As an Application Tech Support Practitioner, you will engage with clients to ensure seamless operation of our systems and applications. Your day will involve addressing client inquiries, diagnosing issues, and providing effective solutions while maintaining high standards of communication and service quality. You will leverage your expertise to enhance user experience and contribute to the overall efficiency of our operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Engage with clients to understand their needs and provide timely support. - Document and track client interactions and resolutions for future reference. - Collaborate with cross-functional teams to enhance service delivery. - Continuously seek opportunities for process improvement and efficiency. - Provide training and support to junior team members as needed. Professional & Technical Skills: - Required Skill: Expert proficiency in Service Desk Voice Support. - Additional Must To Have Skills: Proficiency in Italian Language. - Strong understanding of customer service principles and practices. - Experience with ticketing systems and incident management. - Ability to troubleshoot and resolve technical issues effectively. - Excellent verbal and written communication skills. Additional Information: - The candidate should have minimum 2 years of experience in Service Desk Voice Support. - This position is based at our Manila office. Minimum 2 year(s) of experience is required
Mandaluyong City
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at .
775000 $ per day
...preparation of new and existing data and sources with high level data management, analysis and visualization knowledge helping and supporting operations and clients in understanding the deliverable and final output. Develop and maintain reporting and analytics...775000 $ per day
Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues...775000 $ per day
A CL 11 German bilingual support contributes to ensuring that services are delivered to meet customer business needs and expectations. He or she is functionally and technically skilled in providing first level of support for resolution of customer and system incidents...775000 $ per day
As an Application Tech Support Practitioner, you will be responsible for providing advanced service desk resolution management to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining...775000 $ per day
...capabilities. - Monitor system performance and proactively address potential issues. - Develop and implement best practices for system support and maintenance. Professional & Technical Skills: - Required Primary Skill: Expert proficiency in MicroStrategy Business...775000 $ per day
..., and decision-making as you work closely with various teams to ensure the smooth operation of applications. You will be responsible for providing expert guidance and support, ensuring that all systems function optimally and meet the needs of the organization. Roles &...775000 $ per day
...oversight for complex defects, major incidents, and architectural issues requiring deep platform expertise. • Define and maintain support models, escalation paths, operational runbooks, and release/change governance frameworks. • Drive platform optimization, automation...775000 $ per day
...capabilities. - Monitor system performance and proactively address potential issues. - Develop and implement best practices for system support and maintenance. Professional & Technical Skills: - Required Primary Skill: proficiency in Cloud Infrastructure methodologies. -...775000 $ per day
...feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications...775000 $ per day
...dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business...775000 $ per day
...feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications...775000 $ per day
...resilience. Summary: As a Security Managed Services Practitioner, you will deliver and manage security services across client... ...best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also...775000 $ per day
.... Summary: As a Data Science Practitioner, a typical day involves designing and implementing... ...and machine learning frameworks that support informed decision-making processes.... ...integrate these models into practical applications is a key part of daily activities,...775000 $ per day
...delivery model. Summary: As a Project Control Services Practitioner, a typical day involves overseeing and coordinating... ...practitioner actively monitors progress, addresses challenges, and supports the alignment of project objectives with organizational goals,...775000 $ per day
Design, build and configure applications to meet business process and application requirements. Job description: MS Intune, Desktop... ...and applications prior to deployment Administration and support of W365 desktop and mobile device management services, conforming...775000 $ per day
...or CV must include your photo to ensure the accuracy of your application. Who we are: Accenture in the Philippines is a pioneer... ...best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also...- ...Background with Website and Marketing Additional Information Internal Qualifications : Must have FY26 PDP score of Exceeds Expectations (4) or Outstanding (5) Tenure of at least 18 months No Active DA experience in Tech Sales is preferred...
775000 $ per day
Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Summary:...775000 $ per day
...for designing, building, and configuring applications to meet business process and application... ...and courses to help you grow your own tech stack and certifications. What we believe... ..., we see well-being holistically, supporting our people’s physical, mental, and financial...775000 $ per day
...configure, test, debug, deploy, document, and maintain web service applications. Write clean, maintainable, and efficient code following... ...best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also...775000 $ per day
...components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution....- ...Main Responsibility: Sprout Solutions is seeking a proactive and detail-oriented Junior Support Specialist to join our Customer Success team. This role will serve as the first point of contact for clients, addressing and resolving their concerns with a strong focus...
- ...company we are today. By joining us as a Specialist I, Customer Support , you will provide excellent support to Fluid and Motion... ...experience in customer support. Proficiency in Microsoft Office applications and Salesforce Excellent communication and typing skills....
775000 $ per day
...feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications...- If you are an Engineer I Technical Support, Proposal professional looking for an opportunity to grow your career, this gives you the... ...Intermediate to advanced proficiency in Microsoft Office applications such as Outlook and Excel. Knowledge of applicable business...
- Job Summary The Application Specialist is responsible for providing application and product support to customers, ensuring proper product utilization and customer satisfaction. The role involves preparing instrument configurations, conducting product demonstrations, delivering...
Dempsey Resource Management Inc.
Mandaluyonga month ago 775000 $ per day
...the system Configure business processes based on defined business requirement B. Application Development Program, design and maintain software applications Support analysis, implementation of technology solutions based on client requirements Identify...23000 - 30000 Php
Applications Specialist (2 Vacancies) Monthly Salary: ₱23,000.00 - ₱30,000.00 Job Summary: Responsible for providing application and product support, preparing instrument configurations, conducting technical demonstrations, and facilitating operational training....DEMPSEY RESOURCE MANAGEMENT INC.
Mandaluyonga month ago23000 - 30000 Php
...Professional License in Chemistry is a significant advantage. Duties and Responsibilities: -Responsible for providing application and product support -Responsible in preparing instrument configurations -Responsible in conducting technical demonstrations -Responsible...Dempsey Resource Management , Inc.
Mandaluyonga month ago- ...troubleshooting for hardware, including desktops, laptops, printers, and peripherals. Support common software issues, including installation, configuration, and user guidance, ensuring smooth application functionality. Document, track, and monitor end-user issues to ensure...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Italian Application Tech Support Practitioner. Be the first to apply!
