After Sales Admin Assistant - 2 yrs experience - Brgy. Santol, QC

Qualifications

• Education: Bachelor's degree in Marketing, Business Administration, Communications, or any related field
• Experience: At least 1–2 years of experience in a sales, marketing, or administrative support role (preferred)
• Skills:
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with editing tools such as Canva, Adobe Photoshop, Corel Draw, etc.
• Attention to detail and ability to manage deadlines
• Ability to work independently and as part of a team
• Proactive, with a positive attitude toward learning and taking on new challenges

Responsibilities

Sales Support

• Assist the sales team in processing customer orders, quotes, and inquiries
• Maintain and update customer databases and CRM systems
• Track sales leads and assist in following up with potential clients
• Coordinate sales meetings, including scheduling, preparing agendas, and taking meeting minutes
• Prepare sales reports and presentations for the management team

Marketing Support

• Assist in the execution of marketing campaigns, both digital and traditional
• Help manage and update the company's website and social media platforms
• Assist in the creation of marketing materials such as brochures, flyers, email newsletters, and social media content
• Monitor and report on the effectiveness of marketing campaigns
• Coordinate events, webinars, and trade shows as needed

Administrative Tasks

• Handle general office administration tasks such as filing, photocopying, and managing office supplies
• Maintain marketing calendars and ensure deadlines are met
• Prepare and process invoices related to sales and marketing expenses
• Process insurance documentation
• Respond to customer and client inquiries through phone, email, or other communication channels
• Manage and distribute internal communications within the sales and marketing team

Data Entry & Reporting

• Maintain accurate records of sales and marketing data
• Input and update information in spreadsheets, databases, and CRM systems
• Generate and distribute regular reports on sales performance, marketing activities, and other KPIs

Collaboration & Coordination

• Work closely with the sales and marketing teams to ensure the timely execution of tasks and projects
• Coordinate with other departments, such as finance and operations, to ensure seamless delivery of services to clients
• Assist in the preparation of budget reports and allocation of marketing funds

Customer Relationship Management

• Assist in maintaining positive relationships with existing and potential clients
• Support post-sale activities, ensuring customer satisfaction and assisting with queries or follow-ups
• Manage correspondence with clients regarding promotional offers or new product launches