Customer Service Representative (Appointment Setting) | with 21K Signing Bonus
Full-time
ISTA Personnel Solutions
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities:
- Handle inbound calls from customers to book appointments based on their preferred schedule
- Make outbound calls to confirm scheduled appointments and address any customer concerns
- Provide accurate and detailed information about our products and services
- Manage customer inquiries and promptly resolve any issues or concerns
Job Requirements:
- At least 6 months of BPO experience (Voice Account)
- Previous experience in appointment setting is a PLUS
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Ability to remain calm and professional in stressful situations
- Proficiency in using computer systems and relevant software
- Willing to work onsite in Mandaluyong
- Amenable working night shift
Requirements
- Minimum 1 year of experience in a Customer Service Representative or similar role
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Proficiency in using computer systems and relevant software
- Previous experience in appointment setting or telemarketing is preferred
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (Appointment Setting) | with 21K Signing Bonus in Mandaluyong vacancy
- ...search of an experienced Healthcare Customer Service Representative to join our rapidly expanding team. As... ...you will have the opportunity to work with highly skilled professionals, who... ...-night differential ~ Attendance Bonus ~ Paid Time Off ~ Convertible...
- ...experienced CS Healthcare Representative to join our rapidly... ...opportunity to work with highly skilled professionals... ...: Provides customer support through different... ...satisfaction with products or services. Collaborates with... ...~ Attendance Bonus ~ Paid time off...
- ...Description Provide exceptional customer service to clients via phone, email, or chat. Resolve customer inquiries and complaints in a... ...records of customer interactions and transactions. Collaborate with team members to enhance customer experience. Assist in the...
- ...an experienced Healthcare Customer Representative to join our rapidly expanding... ...the opportunity to work with highly skilled professionals... ...ensure that all authorized services are appropriately reimbursed... ...differential ~ Attendance Bonus ~ Paid time off ~ Convertible...
- ...are looking for a dedicated and customer-focused Healthcare Customer Service Representative to join our team. In this role,... ...while maintaining compliance with healthcare policies and regulations... ...package of up to ₱27,000 with sign on bonus Paid training Career...
- ...sheet reconciliations and investigate discrepancies. Assist with cash management activities and monitoring of cash transactions... ...with free dependents* ~10%-night differential ~ Attendance Bonus ~ Paid time off ~ Convertible to cash leave credits...
- ...and investigate discrepancies. Assist with cash management activities and monitoring... ...delivering high-quality and valued services Conduct training and coaching, including... ...~10%-night differential ~ Attendance Bonus ~ Paid time off ~ Convertible to...
20000 - 30000 Php
...Customer Service Representative- HEALTHCARE ACCOUNT ₱20,000 – ₱30,000 per month QUALIFICATIONS... ...healthcare customers Assist customers with account, benefits, eligibility, billing... ...healthcare plans, coverage, claims, appointments, and services Verify and update...- ...As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive experience... ...? Competitive salary with exciting performance bonuses and account-specific allowances Career growth...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues effectively. Assist customers with product-related questions and provide information about services. Maintain accurate records of customer interactions and transactions...
- ...Job Title: Customer Service Representative (CSR) Shift: Night Shift Work Set-Up: Full-Onsite Job Summary: We are seeking a highly motivated and customer-focused... ...of professionalism and empathy when interacting with customers Process orders, forms, applications,...
- ...Description Provide exceptional customer service and support to clients through various channels. Manage... ...professional manner. Assist in scheduling appointments and follow-ups for customers. Work collaboratively with team members to enhance customer experience....
- ...Description Provide exceptional customer service to patients and healthcare clients in a professional manner.... ...Handle inbound and outbound calls regarding inquiries, appointments, and services. Assist patients with registration and scheduling of appointments. Resolve...
- ...Filipinos) Responsibilities: As a Customer Service Representative, you will be performing the following... ...At least 1 year completed in college with 2.5 years of BPO experience OR;... ...your dependents* Allowances, company bonuses, and performance incentives...
- ...Respond to customer inquiries via phone, email, and chat. Assist customers with product information and troubleshooting. Maintain accurate records of customer... ...satisfaction. Collaborate with team members to enhance service quality. Stay updated on product knowledge...
- ...Description Provide excellent customer service to clients via phone, email, and chat. Resolve customer inquiries... ...and effectively. Assist in scheduling appointments and managing customer accounts. Collaborate with team members to enhance service delivery and...
- ...Description Handle customer inquiries and complaints in a professional manner... ...regarding products and services. Assist in scheduling appointments and managing service requests.... ...customer satisfaction. Collaborate with team members to improve service delivery...
- ...Description Respond to customer inquiries via phone, email, and chat in a polite and... ...accurate information regarding products and services. Resolve customer complaints or... ...ensuring customer satisfaction. Schedule appointments and follow-ups for customer requests....
- ...Job Summary We're looking for friendly, customer-focused individuals to join our team as Customer Service Representatives. In this role, you'll assist customers by answering... ...salary Performance incentives and bonuses Paid training HMO and other benefits...
775000 $ per day
...CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes... ...PH ~ Open to college undergraduates and college graduates with or without BPO experience ~ Amenable to work on shifting...- ...are looking for enthusiastic, customer-oriented individuals to join our... ...to provide excellent customer service, handle inquiries, and resolve... ...calls. Assist customers with inquiries, requests, and concerns... ...Performance incentives and bonuses. Career growth and development...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...Customer support : Provide support to customers through phone, email, and live chat Issue resolution... ...customer feedback to improve products, services, and processes Relationship building : Build strong relationships with customers by providing personalized support...
- ...Job Summary We are looking for an experienced Customer Service Representative to join our team. The ideal candidate has at least 6 months of customer... ...Competitive salary package Performance incentives and bonuses HMO and other company benefits Paid training...
- ...Primary Duties and Responsibilities: Connect with clients to build strong relationships, deliver excellent customer service, and create raving fans of the business. Establish genuine rapport with customers and proactively identify their needs and concerns. Resolve...
- ...Description Lead core responsibilities for Customer Service Representative and deliver measurable business outcomes. Collaborate with cross-functional teams to execute plans with quality and timeliness. Communicate progress, blockers, and recommendations clearly...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and complaints... ...of customer interactions and transactions. Collaborate with team members to enhance customer satisfaction and improve...
- ...exceptional support and assistance to customers via phone, email, and chat. Resolve... ...interactions and transactions. Collaborate with team members to enhance the customer... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service...
- ...Description Provide excellent customer service by addressing inquiries and resolving complaints effectively. Assist customers in product... ...of customer interactions and transactions. Collaborate with team members to enhance customer satisfaction and streamline processes...
- ...A Customer Service Representative (CSR) is responsible for delivering excellent customer support by handling inquiries, resolving concerns, and providing accurate information about products or services. The CSR serves as the primary point of contact between the company...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (Appointment Setting) | with 21K Signing Bonus. Be the first to apply!
