Customer Service Associate - Agent Role (Non-Voice) / Chat Support
Full-time
STACKph
Chat and Email Support Representative
Start or grow your career in the BPO industry! We are looking for enthusiastic and customer-focused individuals who are passionate about providing excellent service through chat and online communication platforms. If you enjoy helping customers and working in a fast-paced environment, this opportunity is for you.
Job Responsibilities:
- Respond to customer inquiries through chat and messaging platforms
- Assist customers with concerns, account inquiries, and basic troubleshooting
- Provide accurate, clear, and professional responses
- Ensure a positive customer experience in every interaction
- Document customer concerns and resolutions in the system
- Follow company policies, processes, and quality standards
Basic Qualifications:
- Must be a College Graduate / Associate / Vocational (2-year course) Graduate
- With at least 6 months customer-facing or BPO experience
- Good written and verbal communication skills in English
- Willing to work onsite and on a shifting schedule
What We Offer:
- Competitive salary package
- Paid training for successful applicants
- HMO + Life Insurance coverage
- Career growth and promotion opportunities
Vacancy posted a month ago
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