Operations Manager
Full-time
CHICHA San Chen
Company Description
CHICHA San Chen, Taiwan's multi-award-winning tea shop, is dedicated to offering the finest ingredients and delivering excellence in every cup. Our commitment to quality and craftsmanship ensures a truly authentic tea experience. With a growing popularity worldwide, we invite you to taste the difference that sets us apart. Join us in bringing exceptional tea experiences to our customers!
Role Description
This is a full-time, on-site role for an Operations Manager based in Metro Manila. The Operations Manager will oversee daily retail operations, manage the store teams, ensure excellent customer service, and maintain inventory control. Responsibilities include overseeing operations management, managing profit and loss (P&L), and ensuring compliance with company policies.
Qualifications
Experience in Retail Operations and Operations Management
Proficiency in P&L Management and Inventory Control
Excellent Customer Service skills
Strong Leadership and Team Management Abilities
Effective Communication and Problem-Solving Skills
Bachelor's degree in Business Administration, Management, or a related field is preferred
Experience in the food and beverage industry is a plus
Vacancy posted 21 hours ago
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