Travel Booking Agent- Open for Fresh Graduates

Job Description We are hiring Customer Service Representatives for a Travel Account to assist customers with travel-related inquiries. You will handle concerns involving flight bookings, reservations, itinerary changes, cancellations, and general travel support while delivering excellent customer service. Key Responsibilities: Handle inbound customer inquiries via phone, chat, or email Assist customers with flight bookings, hotel reservations, changes, and cancellations Provide accurate information on fares, schedules, travel policies, and promotions Resolve customer concerns professionally and efficiently Document interactions and transactions accurately in the system Meet quality, customer satisfaction, and productivity metrics