Mandarin Client Experience Specialist (Hybrid Set-up)
Full-time
J-K Network Services
Company Profile: One of the fastest-growing Contact Center firms in the Philippines that supports big companies, such as multinational corporations. Currently, they are partnering with a global multi-regulated Forex and Contract for Difference brokerage company that is looking for a Mandarin bilingual who can support their business. Position: Mandarin Client Experience Specialist Company Industry: BPO Company (Primary Research Services Account) Work Location: Makati City Work Schedule: Nightshift (training) | Dayshift (after training) Salary: Php 120,000 Work Set Up: Work On-site (training) | Hybrid Set-up (after training) -(2 days remote, 3 days onsite)
BENEFITS :
- 13th Month Pay
- Government Mandated Benefits
- Vacation leave and Sick leave
- HMO starts on Day 1
- US Holiday leave
- Free snacks
- Paid trainings
- Monday breakfast
- Regular team events
REQUIREMENTS OF THE JOB:
- Open to Filipinos and Filipino-Chinese who are proficient in Mandarin and English.
- Bachelor’s graduates in any course are welcome to apply.
- Having an HSK 5 and 6 certificate is a big advantage.
- Having experience in conducting professional phone calls and writing clear, concise emails to senior executives.
- Having BPO experience is a big plus.
- Having strong communication and problem‑solving skills.
RESPONSIBILITIES OF THE JOB APPLICATION:
- Mandarin Client Relations Associate is responsible for handling client coordination, expert sourcing, communication, and overall project management.
- Oversee client projects from initiation to completion, ensuring efficient coordination and on-time delivery.
- Conduct professional conversations and calls in both Mandarin and English.
- Identify, source, and recruit qualified industry experts based on client needs.
- Perform outreach, candidate screening, and scheduling of expert consultations.
- Communicate effectively with Mandarin-speaking and English-speaking clients, experts, and stakeholders across various countries and time zones.
RECRUITMENT PROCESS:
- Paper Screening
- Initial Screening with the HR (Phone or Online Interviews)
- Submit a self-introduction video in Mandarin
- Client’s HR Interview
- Case Study
- Final Interview (Panel Interview)
- Job Offer
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Mandarin Client Experience Specialist (Hybrid Set-up) in Makati vacancy
- ...platform solutions ad campaigns for our client’s e-commerce stores to drive quality traffic... .... Key Qualifications ~2-3 years of experience as a performance marketing analyst in an... ...Self-starter with high interpersonal skills. *This role has a HYBRID work setup...
- ...and data-driven problem-solving skills. ~2-3 years of relevant experience in Accounts Payable, Trade Payables, Procure-to-Pay (P2P),... ...external supplier networks. ~ Amenable to an office-based or hybrid arrangement with a stable internet connection of at least 25 Mbps...
- Wing helps small businesses, startups, executives, and enterprises streamline their operations by providing access to top-tier remote talent. You’ll run classes and training sessions; assess competency; and loop feedback between Instructional Design and QA/OPS to keep...
- ...energizing work environment. Join us and experience the following: Competitive monthly... ...health Flexible work schedule and hybrid work set up for non-sales roles Generous... ...opportunities What you will do as Client Journey Assistant : ~ Includes...
- ...Development Opportunities Hybrid Work Setup Equipment Provided... ...administrative support to client’s Provisioning Team. This position... ...and accurate processing. Set up and initiate automated... ...course With 1 – 2 years’ experience in a similar role or capacity...
- ...the Group continues to set the pace in the industry... ..., operational, and client-focused responsibilities... ...through regular catch-up sessions with the Franchisees... .... Extensive experience in the financial industry... ...culture. We offer a hybrid working arrangement designed...
- ...highly motivated and experienced Client Director to lead the... ...our strategy for a specific set of assigned clients. You will... ...mitigate them. MUST HAVE EXPERIENCE: 1. Must have had previous... ...Contract Employment Work set-up: Hybrid, but some client meetings,...
- ...About the Role We’ve ramped up our brand game this year and... ...other channels based on strategy set by the Performance Marketing... ...month contract ~1 year relevant experience with Google Ads and Meta... ...professional culture. We offer a hybrid working arrangement designed...
- ...Overview Job Overview The People Experience & Operations Sr. Specialist is responsible for delivering a seamless, compliant, and engaging employee experience across the full employee lifecycle—from onboarding through offboarding. This role independently manages...
- ...activities. ~ Maintain accurate and up-to-date records within the risk management... ...Qualifications At least 1 year experience in Quality Assurance, compliance monitoring... ...yet professional culture. We offer a hybrid working arrangement designed to support work...
- ...Busy clients don’t go MIA because they don’t want help - they disappear because managing help feels like more work. The "Client Operations Partner" exists to eliminate that friction. Your job is to step into a client’s day, identify the work they shouldn’t be doing...
- ...Talent Acquisition Work Setup: Hybrid Location: Makati... ...solutions to local and international clients. The company supports businesses... ...candidate outreach and follow-ups under recruiter guidance · Assist... ...end recruitment processes · Experience working with recruiters and...
- ...based on your location and experience. We prioritize people... ...- (Bilingual - Mandarin/Cantonese) Wing is on... ...send reminders and follow-ups Run trust reports and... ...multiple companies or clients (not limited to only one... ...position operates under a hybrid work setup :...
- ...expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses,... ...your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported...
- ...strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them.... ...Coordinator plays a critical role in delivering an exceptional client experience by ensuring seamless coordination across all aspects of the...
- ...Development Opportunities Hybrid Work Setup Equipment... ...Talent Acquisition Specialist to lead our efforts in... ...and professional experience for all candidates. Furthermore... ...hiring managers to set clear expectations and... ...Industry Knowledge: Up-to-date with the latest...
- ...Key Responsibilities/ Capabilities Client Service Leadership & Stakeholder Management Act as a primary point of contact and escalation partner for complex client service matters across APAC Build strong relationships with regional stakeholders, front office,...
- ...Solution Architect (Client Solution & Integration Architecture... ...Long running experience and proven track record... ...of 3rd party systems. Up to date knowledge on business... ...languages: Tagalog, Mandarin, German, French or... ...we are pleased to offer hybrid and flexible working for...
- ...countries, and more than 160 clients in 35 countries. We are an industry... ...for a highly motivated Tax Specialist with a passion for the tech... ...You have collected first experiences in the areas of Philippine taxation... ...this we are pleased to offer hybrid and flexible working for most...
- ...ad hoc projects and urgent HR tasks. QUALIFICATIONS: Bachelor’s degree in Accountancy or Finance. Minimum of 3 years’ experience in accounting and payroll. At least 2 years’ experience in payroll audit procedures. Proficient in accounting systems and...
- ...are eager to apply your theoretical knowledge in a practical setting. Independence, flexibility, and speed are qualities you value,... ...Supply Chain, or an equivalent field. Previous internship experience or academic projects in demand/supply planning, inventory management...
- ...and SLAs Serve as a subject matter specialist for LMS tools (e.g., CSOD, Sales Readiness... ...with one (1) year of relevant experience in Human Resources field handling Training... ...shift schedule (9:00 AM to 6:00 PM) on a hybrid set up (combination of work from home and onsite...
- ...Sourcing and Selection Review client manpower requisitions for both... ...professional candidate write-ups and profiles to propose to... ...marketing and active vacancies. Set aside weekly planned sales... ...of 5 years of relevant experience in the recruitment field. Strong...
- ...countries, and more than 170 clients in 35 countries. We are... .... The Vendor Risk Specialist will work closely with... ..., organize and follow up of the annual execution... ...~2+ years of work experience in Risk Management, Information... ...are pleased to offer hybrid and flexible working...
- ...Senior Accounts Payable Specialist The Senior Accounts... ...WHAT YOU'LL NEED Experience & Education ~4+ years... ...comfortable in these settings Ability to communicate... ...do things and speak up when you find them... ...Work arrangement: Hybrid, with employees expected...
- ...Relations or related field Minimum of three (3) years related experience in an online community engagement managing social media... ...schedule (3:00 PM to 12:00 AM) Monday to Friday, and report on a hybrid work set-up in Ayala Avenue, Makati Some perks of joining Henkel A...
- ...As an Adobe Solution Specialist, you will play a critical... ...exceptional customer experiences through proactive... ...including renewals, true-ups, and licensing transitions... ...to global enterprise clients and are skilled at... ...presentations in customer-facing settings, with excellent verbal...
- ...for an Efficiency & Analytics Specialist. This role will be based in... .... Knowledge, Skills, and Experience: Bachelor's degree in any... ...employee networking groups Hybrid work model - work remotely from... .... This Privacy Notice sets forth how we will use the information...
- ...oriented and trusted Payroll Specialist to support accurate and... ...supporting documents are complete and up to date. Reporting &... ...of payroll or HR operations experience with strong emphasis on payroll... ...preferred. Location: Onsite or hybrid arrangements will be...
- ...for an Application Support Specialist . This role will be based in... ...encouraged. Knowledge, Skills, and Experience: Bachelor's Degree in any... ...in dealing with US clients Call center experience is... ...employment. This Privacy Notice sets forth how we will use the information...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mandarin Client Experience Specialist (Hybrid Set-up). Be the first to apply!
