Financial Analyst

• We are seeking a responsible and detail-oriented Branch Collector to join our team. The Branch Collector will be responsible for collecting outstanding payments, managing accounts receivable, and ensuring that all financial transactions are handled efficiently and professionally. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to manage and resolve payment-related issues.

• Additional qualifications in finance, accounting, or business administration is a plus.

Experience:

• Proven experience in collections, customer service, or a similar role.
• Experience in managing accounts receivable and handling overdue payments is preferred.

Skills and Knowledge:

• Strong communication and interpersonal skills to interact with customers effectively.
• Excellent negotiation skills to reach payment agreements and settlements.
• Attention to detail and ability to manage multiple accounts and tasks.
• Strong organizational and time-management skills to meet collection targets and deadlines.
• Basic understanding of accounting and financial principles.
• Proficient in Microsoft Office Suite (Word, Excel, etc.) and experience with collection software.

Personal Attributes:

• Strong problem-solving and decision-making abilities.
• Ability to handle sensitive financial information confidentially.
• Self-motivated with a strong work ethic and commitment to achieving targets.
• Customer-focused with the ability to remain professional under pressure.

Other:

• Ability to work independently as well as part of a team.
• Willingness to travel occasionally for fieldwork or customer visits if needed.
• Knowledge of local collection laws and regulations is an advantage.

Physical Requirements:

• Ability to work in an office environment, with occasional visits to customer locations if necessary.