Payment Lifecycle Analyst - Global Card Operations

Job Description

Make an impact by turning complex payment and receivables activity into clear, actionable insights. In this role, you will help strengthen controls, improve reconciliation outcomes, and support better decision-making through data-driven analysis. You’ll collaborate across teams to identify root causes, reduce operational risk, and drive process improvements. If you enjoy problem-solving, working with data, and improving how work gets done, this role is for you.

Job summary

As a Payment Lifecycle Analyst in Global Card Operations, you will reconcile corporate card receivables activity, identify risks and exceptions, and deliver analysis that supports stronger controls and better outcomes. You will partner with cross-functional stakeholders to investigate root causes, recommend improvements, and contribute to projects that enhance operational processes.

 

Job responsibilities

• Reconcile and analyze corporate charge cards receivable activity to identify, age and monitor outstanding balances.
• Understand end-to-end reconciliation processes to identify risks, assist with mitigation and support process improvements.
• Synthesize data from multiple sources to identify cross-functional implications, measure potential impact, and communicate recommendations.
• Develop clear frameworks for analyzing complex processes, highlighting control points and opportunities for optimization. 
• Prepare accurate, concise, and informative client documentation to present analytical findings and support decision-making.
• Exercise independent judgement and critical decision-making to determine the proper course of action based on prior experience, within established policies and procedures, and in consultation with Subject Matter Experts when necessary.
• Collaborate with colleagues, management, and business partners to conduct root cause analyses and recommend resolutions. 
• Must have the proven ability to participate in small to medium-sized projects from initiation through implementation including phases such as planning, analysis, UAT and implementation using structured project management disciplines.
• Possess strong time and priority management skills, with a results-driven mindset and the ability to meet challenging deadlines while maintaining high accuracy.

 

Required qualifications, capabilities and skills

• Strong analytical and problem-solving abilities, with the ability to translate data insights into business solutions. 
• High attention to detail and accuracy in all aspects of work.
• Excellent oral and written communication skills, capable of explaining complex concepts to diverse audiences. 
• Strong computer skills, including the ability to analyze and interpret data from various sources and systems. 
• Proficiency in advanced MS Excel functions and experience with MS Access, Word, and PowerPoint.
• Ability to work collaboratively, foster teamwork, and maintain positive relationships.
• Demonstrated ability to manage multiple priorities and meet tight deadlines without compromising quality.
• A strong work ethic and the ability to drive change in a dynamic environment. 
• Proven ability to work autonomously while adhering to established policies and procedures.

 

Preferred qualifications, capabilities and skills

• Bachelor’s degree in Finance, Business Administration, or a related discipline (or equivalent experience).
• Working knowledge of basic accounting and reconciliation concepts. 
• Experience in receivables management, corporate card programs, or financial reconciliation process.
• Prior involvement in process improvement initiatives or system implementation projects.
• Experience using Alteryx and iRecs (or similar reconciliation/workflow automation tools) to support data analysis, process optimization, and reconciliation activities.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

 

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.