Operation Officer (Makati / Alabang / Quezon City)
Full-time
Ilaw Learning And Workshop Inc.
DUTIES & RESPONSIBILITIES:
● Oversee daily operational activities and ensure smooth execution of automotive
service workflows.
● Monitor job orders, service schedules, and task assignments to ensure timely
completion and efficient resource utilization.
● Coordinate manpower allocation and workflow sequencing to prevent delays and
operational bottlenecks.
● Conduct regular floor monitoring to ensure service quality, productivity, and
adherence to operational standards.
● Identify and resolve operational issues, escalating concerns to the Operations
Head when necessary.
● Coordinate closely with sales, installation, detailing, inventory, and administrative
teams to ensure seamless workflow integration.
● Align operational execution with sales commitments, customer schedules, and
service expectations.
● Provide operational input for planning, scheduling, and process improvements.
● Promote teamwork, accountability, and continuous improvement within the
operations department and across departments.
● Ensure accurate preparation and maintenance of job orders, operational logs,
schedules, and service reports.
QUALIFICATIONS:
● Bachelor’s Degree graduate in Business Administration, Marketing
Management, Automotive Management, Entrepreneurship, Communications,
or any related business or sales-focused course.
● At least 2–5 years of relevant experience in sales management, process
coordination, service operations, or project execution.
● Experience in handling operation teams within the automotive protection,
detailing, window tint, PPF, vinyl wrap, or aftermarket industry is an advantage.
Vacancy posted a month ago
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