Call Center Agent
Full-time
Lexie
- Answer incoming customer calls and respond to queries.
- Assist customers with product information and troubleshooting.
- Maintain accurate records of customer interactions.
- Resolve complaints and provide effective solutions.
- Collaborate with team members to enhance service delivery.
- Adhere to company policies and standards.
- Educational Qualifications: High School/Senior High School diploma is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficient in English language, strong customer service orientation, and excellent interpersonal skills.
- Responsibilities and Duties: Assist customers via phone, resolve inquiries, and provide product information.
- Working Conditions: Office environment with scheduled shifts; may require evening or weekend work.
- Qualities and Traits: Positive attitude, patience, adaptability, and a strong desire to help others.
Vacancy posted 9 days ago
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