IT Service Desk 30K Package
Full-time
J-K Network Services
HIRING! 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package) COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) Work Set-Up: Full Onsite
BENEFITS:
Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG, etc.) HMO/Insurance Coverage 13th Month Pay Full time Employment VL and SLJOB REQUIREMENTS:
Open to Bachelor’s Degree, High School Graduates, and Undergraduates. At least 1 year of experience in IT Service Desk, Helpdesk (Hardware and Software) Strong knowledge of Windows OS, MS Office, Outlook, and Active Directory Experience with ITSM tools like ServiceNow, BMC Remedy, or equivalent Ability to work in Shifting Schedule. Willing to work ONSITE.JOB RESPONSIBILITIES:
Provide L1 technical support for IT-related queries via phone, email, and chat. Troubleshoot hardware, software, and network issues for end-users Log, track, and escalate tickets using ITSM tools (e.g., ServiceNow) Reset passwords, manage user access requests, and ensure security compliance Follow ITIL best practices for incident, problem, and change management Collaborate with L2/L3 teams for complex issue resolution Maintain a knowledge base and document troubleshooting steps Provide remote desktop support and guide users through troubleshooting steps Ensure SLA (Service Level Agreement) compliance and timely issue resolutionRECRUITMENT PROCESS (ONLINE):
HR Interview Technical Assessment Hiring Manager Interview Job OfferVacancy posted 25 days ago
Similar jobs that could be interesting for youBased on the IT Service Desk 30K Package in Quezon City vacancy
- ...Provide first-line support for IT-related issues, resolving them... ...in a timely manner. Manage service requests, incidents, and... ...documentation for all service desk activities and ensure accurate... ...Secure a spot with a competitive package up to ₱45K! Ready to apply...
- ...Quezon City * Salary Offer: TBD Job Requirements Qualifications required: - Minimum 1 year of solid experience in IT Service Desk, IT Helpdesk, or Desktop Support. - Strong proficiency in ServiceNow or other ticketing tools. - Excellent English communication...
- ...directory. Configures user access for basic Local Area Network (LAN) services to include setting up email accounts for hired team members and... ...Preferred Qualifications ~- Previous experience in an IT Server, Network, and/or PC Support, or IT customer support environment...
- ...Position Overview: As a SAP Analyst within the IT Service Desk, you will be responsible for providing specialized support in various SAP modules and systems. You will work closely with business users to resolve issues, optimize processes, and ensure the smooth functioning...
- ...role will involve assisting customers, providing solutions, and ensuring every conversation reflects our commitment to outstanding service. What You'll Do: Answer customer calls and assist with inquiries. Explain products, services, and company policies. Resolve...
- ...Support Representative to assist clients via phone, email, and live chat. In this role, you will clarify product details, troubleshoot service problems, and make sure every customer feels valued. The right candidate will possess strong verbal communication, active listening...
- ...Description Provide first-level support to end-users for IT-related issues via phone, email, and chat. Diagnose and troubleshoot... ...incidents. Monitor and track ticket resolution within the service management system. Requirements Educational Qualifications...
- ...BPO company, providing exceptional customer service and technical support solutions to its clients. Position: Service Desk Company Industry: BPO Company Location:... ...~ Paid Time-Off (PTO) ~ Competitive salary package ~ Professional growth in a global work environment...
100000 - 115000 Php
...Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world. Position: Korean Technical Support Industry: BPO Company Location: Quezon City Salary: Php...- ...Manager, Pre-Sales and Solutions (IT Service Desk) Location: Taguig City Work Setup: Hybrid Shift: Mid Shift Salary: PHP 160,000... ...and Negotiation Skills Why Join Us? Competitive salary package Hybrid work arrangement Opportunity to work on strategic...
- ...Company Profile: This is a multinational IT company and well-known in different countries. They focus on delivering quality service to their clients related to their digital transformation... ...worldwide. Position: Spanish IT Service Desk Specialist Industry: IT/BPO Company...
- ...Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience. Key Responsibilities: Manage incoming...
- ...Service Desk Transformation Consultant Bravissimo Resourcing Inc. | Hybrid | Quezon City We are seeking an experienced and visionary... ...Service Desk accounts. The ideal candidate will leverage deep IT Service Desk experience, consulting expertise, and cutting-edge...
- ...leaves them feeling heard and valued. What You'll Do: Answer customer calls and assist with inquiries. Explain products, services, and company policies. Resolve customer issues quickly and professionally. Update customer records and account information....
- ...Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant. Position: Service Desk Representative (Hybrid) Company Industry: BPO Company Work Location: Eastwood, Quezon City Work Schedule:...
- ...Description We are looking for a skilled Service Desk Transformation Consultant to drive transformation initiatives for our Service Desk... .... Requirements ~ Bachelor’s/College Degree, preferably in IT. ~6–8 years of experience in IT Service Desk operations. ~...
- ...embarked on a journey to democratize financial services and bring next-level banking to the... ...financial freedom. About the role The IT Service Management Engineer will help in... ...background in an IT / IT Operations / IT Service Desk related courses. Background in...
- ...Service Desk Transformation Manager We’re looking for a dynamic and forward-thinking Service Desk Transformation Manager to drive innovation... ...What We’re Looking For: ~6–8 years of solid experience in IT Service Desk, with a strong focus on transformation and process...
- ...Multilingual Service Desk Analyst (Norwegian) Job ID: J0226-1896 Location: Taguig Work Setup: Onsite Shift: Mid Shift / Night... ...phone, email, or service desk tools. Respond to and resolve IT-related incidents and service requests in a timely manner. Troubleshoot...
- ...We are looking for highly skilled Mandarin-Speaking IT Service Desk/Technical Support Representative to provide support to international clients. Experience and Background: -Atleast 2-3 years relevant work experience as Mandarin Bilingual-Service Desk/Technical Support...
- ...appointments and meetings. Maintain a clean and organized front desk area. Handle incoming and outgoing mail and packages. Provide information about the organization and its services. Educational Qualifications: A diploma in a relevant field is required...
- ...effective day-to-day operations within the Contact Centre. This role plays a key part in transforming client interactions into exceptional service experiences through data-driven decision-making, customer experience analytics, and cross-functional collaboration. The ideal...
- ...Join our team as a Customer Service Representative! You’ll support customers through phone, email, and chat by answering inquiries, providing product information, and troubleshooting technical concerns. We’re looking for candidates with strong communication skills, active...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues. Assist customers in navigating products and services offered by the company. Document customer interactions and feedback accurately in the system. Collaborate with...
- ...Hiring: Customer Service Representatives (CSR) | Multiple Sites & Accounts Are you looking to take the next step in... ...navigation skills and familiarity with CRM tools. What’s In It For You? Competitive Salary Package + Performance Incentives. Night Shift Differential...
- ...Quezon City. We offer flexible virtual office packages, modern coworking spaces, and fully... ...critical to maintaining excellent customer service while supporting administrative and... ...virtual office clients. Maintain the front desk, coworking lounge, and meeting room areas...
- ...positive customer experience. Key Responsibilities: Respond to customer calls and provide timely assistance. Explain products, services, and company policies clearly. Address customer concerns and find appropriate solutions. Update customer accounts and...
- ...This role is responsible for managing front desk operations, handling inquiries, directing... ...Manage correspondence (emails, letters, packages). - Schedule appointments and... ...entry, and record-keeping. ** Customer Service - Provide accurate information about the...
- ...Location: Quezon City (Onsite) Salary: ₱21,000 - ₱27,000 We’re hiring Customer Service Representatives (Voice Account)! Handle inbound/outbound calls, assist with billing, accounts, troubleshooting, and ensure customer satisfaction. Qualifications: Senior High...
- ...Description Greet and welcome guests as they arrive at the front desk. Manage phone calls, emails, and other correspondence efficiently. Provide information about the organization and its services to clients and visitors. Maintain a clean and organized...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk 30K Package. Be the first to apply!
