Retail Account Customer Service Associate
Full-time
Metacom Careers
We are looking for a Customer Service Representative (CSR) to join our Retail International Voice Account . The successful candidate will assist international customers by handling inquiries, resolving concerns, processing requests, and providing a positive customer experience.
Key Responsibilities
- Handle inbound voice calls from international retail customers.
- Assist customers with product, order, account, billing, and service-related concerns.
- Provide accurate information and appropriate solutions based on customer needs.
- Resolve customer issues professionally and efficiently.
- Document customer interactions and update account information accurately.
- Follow company policies, procedures, and quality standards.
- Meet established customer service, quality, and productivity targets .
- Maintain a professional and customer-focused approach during every interaction.
Qualifications
- High School Graduate or Senior High School Graduate
- At least 6 months of customer-facing experience
- Strong verbal and written English communication skills
- Comfortable handling voice interactions with international customers
- Customer-oriented with good problem-solving skills
- Willing to work onsite
- Willing to work on a shifting schedule
- BPO/customer service experience is an advantage
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Retail Account Customer Service Associate in Quezon City vacancy
- ...We are looking for dedicated and customer-focused Customer Service Representatives to join our Financial Retail Account . In this role, you will assist customers with inquiries related to retail financial products and services, account concerns, transactions, and general...
- ...Description Assist customers with product selection and provide exceptional service. Manage inventory, restock shelves, and maintain an organized... ...are engaging. Requirements Job Title: Retail Sales Associate Account Job Function: Retail Sales Associate...
775000 $ per day
...Leader, Manager, Director. ~#LI-PH Associate Role ~ Open to college graduates and... ...financial/healthcare/retirement/insurance accounts ~ Proficient in Microsoft applications... ...veteran employment opportunities to our service men and women. Please read Accenture’...- ...CSRs to join a fast growing retail account in Cyberpark, Quezon City. You... ...for delivering exceptional service to valued clients through... ...problem-solving skills, and customer profiling. Key Responsibilities... ...college, 2-year vocational/associate degree with or without...
- ...Key Responsibilities: Assist customers with retail-related inquiries through voice support. Troubleshoot basic technical concerns involving products, accounts, or online services. Process orders, returns, exchanges, and account updates accurately. Provide...
775000 $ per day
...ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office RESPONSIBILITIES: • Manages incoming... ...Support, Web Support, Medical Underwriting Inquiries, Account Maintenance, Billing, Continuation Options and Benefit...775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office OVERALL PURPOSE: The Energy... ..., Concession Enquires Fee Enquires, Product Changes • Account Maintenance enquiries - Updating account holder details, Deceased...775000 $ per day
...ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office RESPONSIBILITIES: • Manages... ...Enrollment Support, Web Support, Medical Underwriting Inquiries, Account Maintenance, Billing, Continuation Options and Benefit...- ...Responsibilities 1. Customer Engagement & Consultation Greet customers... ...items to the branch manager or account supervisor. 4. After-Sales Support & Customer Service Assist customers with basic... ...clearly (e.g., for IT retail: processors, RAM, graphics cards...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office OVERALL PURPOSE: • Perform detailed data gathering and analyze the gathered data •...- ...sales Guarantee consistently high standards of customer experience within the Store in accordance with service standards. Analyze customer profiles,... ...processing of both incoming and outgoing merchandise Accountable for ensuring execution and maintenance of all...
- ...Sales Associate Job Description The Sales Associate is responsible for providing excellent customer service by assisting shoppers, addressing inquiries, and ensuring a smooth and positive... ...and the ability to work in a fast-paced retail environment. Qualifications...
775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service New Associate WORK SETUP: Hybrid OVERALL PURPOSE: The Energy... ...enquires, Concession Enquires Fee Enquires, Product Changes • Account Maintenance enquiries - Updating account holder details,...- ...Primary Goal: Drive store sales, build customer loyalty, and maintain an inviting shopping... ...Assistant Manager. Work Environment: On-site retail stores, malls, or specialty shops,... .... Key Responsibilities Customer Service & Sales: Greet shoppers warmly, answer questions...
- ...Technologies Inc., a leader in Fire Protection Services, as a Sales Representative. Cultivate and... ...Responsibilities and Duties: Manage client accounts, generate sales leads, conduct market research, provide customer support, achieve sales targets, and prepare reports...
- ...Key Responsibilities: Assist customers and provide excellent customer service Promote and sell company products Maintain cleanliness and proper display of items Achieve daily and monthly sales targets Will undergo 10 days paid training To be assigned...
- ...sales staff/CSR/sales representative) Well-groomed and presentable Responsibilities: Assist customers with product selection and provide excellent customer service. Maintain knowledge of current sales promotions and policies regarding payment and exchanges....
- ...Assist customers in product selection and provide exceptional customer service. Maintain a clean and organized sales floor to enhance the shopping experience.... ...Experience Level: 0-2 years of experience in retail or customer service. Skills and Competencies...
- ...Engage with customers to understand their needs and provide tailored solutions. Maintain... ...shelves. Provide excellent customer service to enhance the shopping experience. Collaborate... ...Experience Level: Less than 1 year of retail sales experience preferred. Skills...
- ...Responsibilities: Promote and sell company products. Assist customers and provide excellent customer service. Maintain product displays and monitor stock... ...Level is an advantage). Experience in sales, retail, or merchandising is preferred but not required....
- ...Assist customers with product selection and inquiries to enhance their shopping experience. Maintain a neat and organized... ...preferred. Experience Level: 1–3 years in retail sales or customer service. Skills and Competencies: Excellent communication skills...
- ...Assist customers with product selection and inquiries Maintain a clean and organized store... ...: Excellent communication and customer service skills Qualities and Traits:... ...flexible hours, including weekends Working Conditions: Fast-paced retail environment...
- ...Engage with customers to provide exceptional service Assist in product selection and demonstrate knowledge of merchandise Maintain store presentation... ...Experience Level: Less than 1 year of experience in retail sales preferred. Skills and Competencies: Must...
- ...Drive exceptional customer experience through high-touch interaction, providing outstanding service and clear communication. You will be a key point of contact expertly... ...School or College level With experience in retail store is advantageous. Can memorize prices...
- ...Description Engage with customers to understand their needs and provide tailored product... .... Maintain a clean and organized retail environment to enhance customer experience... ...Requirements Job Title: Retail Sales Associate Job Function: Retail Sales Associate...
- ...Correspondence Strong understanding of customer and market dynamics and requirements.... ...RESPONSIBILITIES Under direct supervision of the Retail Store Supervisor, main task is:... ...needs of the customer and provides the appropriate level of service to the customers....
- ...WE’RE HIRING: SHOWROOM SALES ASSOCIATE Location: Quezon City (ONSITE) Assist customers in selecting products and provide... ...experience through excellent service Meet and exceed sales targets... ...Sales experience (showroom/retail preferred) Customer-focused with...
- - Assisting client in their needs - Selling and offering product - 6mos to 1year experience - Able to communicate with client
- ...Process customer transactions accurately and efficiently. Maintain a clean and organized... ...checkout area. Provide exceptional customer service to enhance customer satisfaction.... ...Experience Level: 0–1 years of experience in a retail or customer service environment....
- ...Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving... ...committed to delivering exceptional customer service in a caring and considerate manner. In... ...Related experience in the food and/or retail industry considered an asset. •...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Retail Account Customer Service Associate. Be the first to apply!
