Case Management Coordinator

WHAT IS NEXT IN YOUR CAREER IN 2026?

Our US-based client, a premier multiline claims services provider, is looking for Licensed Philippine Nurses to be part of their team at their first Philippine-based site. The role will provide support to Case Management (CM) nurses and clients for workers’ compensation (WC) claims.

Primary Duties and Responsibilities:

• Monitor incoming case management referrals received
• Apply basic clinical decision-making skills to triage referrals, ensuring cases are directed to the correct Case Managers
• Handling protected health information consistent with department and company policies and regulatory requirements
• Attend training/educational classes as appropriate
• Perform other assigned duties and responsibilities as deemed necessary

Qualifications:

• An active Nursing license in the Philippines
• At least 1 year experience in US Healthcare
• Clinical Experience is an advantage
• Experience in Workers’ Compensation preferred
• Excellent communication skills
• Must be proficient in decision making, problem solving, and time management
• Typing speed of at least 45 WPM preferred
• Ability to multi-task in a fast-paced environment
• Proficient in MS Office Suite and general computer literacy
• Willing to work any assigned shift during a work week in Makati City or any assigned office location.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.

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