Cantonese Ticketing Solutions Specialist
Full-time
J-K Network Services
Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Ticketing Solutions Specialist Company Industry: BPO Company Work Location: Pasig, Iloilo, or Dumaguete Site. Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site
BENEFITS:
☑️HMO
- ️Insurance
- ️PTO credits earned monthly
- ️Sick Leave/Vacation Leave
- ️Government-Mandated Benefits
- ️10% Night Differential
- ️Other benefits will be discussed directly by the company.
REQUIREMENTS OF THE JOB:
- ️Proficient in Cantonese and conversational-proficient in English
- ️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- ️Open to Foreign Nationals with a permanent visa.
- ️Having experience in customer service and sales is a big advantage
- ️Having experience in the BPO industry is a big plus.
- ️Excellent phone etiquette with strong verbal, written, and interpersonal communication skills.
- ️Must be proficient in computers (MS Office, Internet)
- ️Knowledgeable in navigating websites and the internet
RESPONSIBILITIES OF JOB APPLICATION:
- ️Assisting customers with ticket purchases, transfers, and refunds.
- ️Handling issues like missing tickets, delayed delivery, or invalid tickets.
- ️Supporting payment concerns and billing disputes.
- ️Helping with account access issues (login, verification, security).
- ️Managing complaints from buyers and sellers.
- ️Coordinating with internal teams for ticket resolution or escalation cases.
- ️Respond to customers’ inquiries about bookings, promos, and reservations through email and chat.
- ️Ensures that the customer’s requests are handled in an appropriate and timely manner.
- ️Responsible for handling and managing reservations and cancellations of bookings.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- ️Paper screening
- ️Initial Interview
- ️Operations Interview
- ️Language Assessment
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Cantonese Ticketing Solutions Specialist in Pasig vacancy
- ...grow your career with the largest and leading independent fuel company in the country - join us as our next Commercial Solutions Marketing Specialist! What is this role about? This role directly supports revenue growth and new business acquisition by enabling solution...
- ...We’re looking for an Integration Specialist to help bring newly acquired businesses... ...approximately 400, especially if you count printer tickets. Our culture is built around being... ...about our values, especially Be The Solution , which fits this role beautifully....
- ...experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our...
- ...Job Description: Design and lead the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities and business requirements. Manage and develop the architecture...
- Company Profile: Distributor of smart technology brand in the Philippines, established 4 years ago. The company manages the brand's nationwide distribution, retail channels, trade marketing, and consumer support. Position: Product Manager Industry: Retail and Distribution...
- ...JOB DESCRIPTION Geodata Systems Technologies, Inc. is seeking a talented Solution Engineer to join our dynamic team. As a Solution Engineer, you will play a crucial role in supporting Sector Head and Account Managers during business development, which includes...
- ...performing analysis, troubleshooting, and delivering solutions—while collaborating with senior specialists on the most complex matters. This role offers the... ...documentation of findings. Maintain accurate and complete ticket records, ensuring clients stay informed throughout...
- ...understanding of customer profiles, needs, stakeholders, projects, and the business landscape to foster stronger relationships and tailor solutions effectively. Reporting and Analysis: Deliver comprehensive reporting and trend analysis to both customers and internal...
- ...experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our...
- ...'ll build: As an IT End User Support Specialist for Deal Support CoE L2C, you help our... ...support is provided via chat, call-out, and ticketing. Support sales processes within SAP... ...challenging situations and finding solutions. Ability to work both independently...
- ...The Role: We are seeking a skilled and proactive Project Manager to lead the delivery of advanced IoT and mobile connectivity solutions for enterprise clients. This role is ideal for someone with a strong background in telecommunications and a passion for connected...
- ...employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Technology Solutions Analyst About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-...Remote job
- ...various HR functions including, but not limited to, HR General, Benefits, Payroll, and Timekeeping. Manages a daily queue of employee tickets, resolving general inquiries, service requests, and incident reports for a global workforce. Liaises with internal support units...Remote job
- ...Description As a Customer Support Specialist, you’ll be responsible for responding... ...it simple - Our goal is to make complex solutions seem simple and easy to understand.... ...others - Your goal is not to close as many tickets as possible, it’s to help other human beings...
- ...experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our...
- ...experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our...
- ...with the right opportunities? Join our team as a Sourcing Specialist and become a key player in shaping the future of talent acquisition... ...constraints, and hiring roadblocks , developing proactive solutions to enhance the overall sourcing process. What We’re...
- ...ll do: We are seeking a determined, data-driven individual with a digital focus to accelerate adoption and market growth of SAP solutions. The Sales Development Executive (SDE) role guides and influences customers in their digital transformation journey, promoting SAP...
- ...required. (MST) Role Overview: The Accounts Payable (AP) Specialist is responsible for managing and recording all company cash... ...solving, and work quality. About Atticus: Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm...
- ...firsthand our dedication to supporting People First. Payroll Specialist is in charge of processing payroll from start to finish in... ...cycle payments. Identify root cause and assist in proposing solutions to payroll impacting issues Communicate and contribute to providing...Remote job
- ...About Us Full Potential Solutions (FPS)is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly...
- ...data inconsistencies across platforms Gather requirements and translate into system solutions Work with teams (TA, CS, Sales, HR) on process improvements Handle IT support tickets and assist users when needed Support device setup, troubleshooting, and IT...
- ...Machine Health Monitoring Specialist Be the early warning system for an entire fleet of mining equipment. From a remote monitoring... ...hardware infrastructure. Stay ahead of new technology and bring in solutions that improve monitoring and predictive capability. Health,...
- ...Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering... ...s global marketplace. Job Description The Program Specialist is responsible for building and maintaining relationships with...
- ...PPC Campaign Specialist As a PPC Campaign Specialist with Omni Channel Solutions, you will be responsible for managing and optimizing our clients' pay-per-click (PPC) advertising campaigns across various digital platforms. You will work closely with our clients to...Remote job
- ...driven and people-focused Organizational Learning & Development Specialist to support the growth and capability-building efforts of our... ...Convert business goals into practical, measurable learning solutions Help build competency frameworks and learning pathways tailored...
- ...The QA Specialist is responsible for monitoring, evaluating, and improving the quality of customer interactions across the e-commerce email support team. This role owns quality audits, performance analysis, and structured feedback processes to ensure agents consistently...
- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients...Remote job
- ...Salary: Php 100,000 - Php 120,000 Industry: IT Solutions About the Job: Join our client's team as a Senior VAPT Specialist and play a key role in securing web and... ...complete schedules of activities or assigned tickets. Regularly submit progress reports to...
- ...career with the largest and leading independent fuel company in the country - join us as our next Senior Manager - Storage and Import Solutions ! What is this role about? Responsible for identifying and developing growth opportunities in the fuel storage and importation...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cantonese Ticketing Solutions Specialist. Be the first to apply!
