CSR- Telco Account
Full-time
Telesys BPO
Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer
Position: Call Center Agent/CSR
Job Type: Full-Time | Shifting Schedule
Location: Within Metro Manila
We’re looking for dedicated and customer-focused individuals to join our team as CSR for the Healthcare Account. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.
What We Offer:
- Competitive salary with performance-based incentives
- HMO & dental benefits
- Paid vacation and sick leave
- Opportunities for promotion and career development
- Wellness programs and exclusive employee discounts
- A diverse, inclusive, and supportive workplace
Ready to Start?
- Apply today and become part of a company that values customer care and employee growth.
- Join our team and start making an impact—one call at a time.
Qualifications
- High School graduate (college level or degree is an advantage)
- Strong communication skills—both written and verbal
- Open to applicants with or without BPO experience
- Ability to work in a fast-paced, high-volume call environment
- Customer service experience is a plus (training provided)
- Amenable to work shifting schedules, including nights, weekends, and holidays
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the CSR- Telco Account in Manila vacancy
- Responsibilities Proactively identify and pursue new business opportunities by prospecting, networking, and building a strong pipeline of potential clients Develop and execute effective sales strategies to secure new contracts and expand existing client relationships...
- Requirements Onsite - Eastwood (Quezon City) | Ortigas | Mandaluyong | Pasig | Pasay College graduate or undergraduate with excellent communication skills Minimum 1 year Healthcare experience (Voice) Willing to work onsite during night shifts Responsibilities...
- Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically. Identify and resolve customer concerns,
- Assist customers with inquiries related to their insurance policies. Process claims and provide updates to clients promptly. Maintain accurate records of customer interactions and transactions. Requirements Senior High School graduate or completed at least 2 ...
- Handle customer inquiries regarding property insurance policies and claims. Assist clients in understanding their coverage options and terms. Process claims and follow up on pending claims for timely resolutions. Requirements Atleast High School / Senior High...
- Description Provide exceptional customer service to clients in the healthcare sector. Assist clients with inquiries and resolve issues in a timely manner. Communicate effectively with clients through various channels. Build and maintain positive relationships...
30000 Php
What's in it for you? Competitive Salary packages HMO on the first day performance-based incentives Allowance Bonuses Job Responsibilities: Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure...30000 Php
What’s in it for you Competitive salary (up to ₱30,000/month) HMO from Day 1 Incentives, allowances & bonuses Paid training, promotions & pay raises Responsibilities Handle customer inquiries and complaints Maintain accurate customer records Provide...- ...company policies and performance standards. Qualifications: At least a Senior High School (SHS) or High School Graduate. With or without prior CSR experience Amenable to work onsite in BGC or Eastwood and willing to work on a dayshift or shifting schedule....
- Provide exceptional customer service through voice and non-voice channels. Assist customers in resolving inquiries related to healthcare, telecommunications, and travel. Document customer interactions in CRM software accurately. Collaborate with team members to...
- ...customers with telecommunications and financial queries. Analyze customer needs and provide suitable product recommendations. Manage account billing and payment processes accurately. Collaborate with cross-functional teams to enhance service delivery. Stay updated...
- ...Assist customers with inquiries related to telecommunications and financial services. Provide support in the management of client accounts and transactions. Collaborate with internal teams to ensure a seamless customer experience. Analyze customer data to...
- Description Assist clients with telecommunication and financial service inquiries. Analyze customer data to provide tailored solutions. Maintain strong relationships with clients to ensure satisfaction and retention. Collaborate with other departments to enhance...
- Description Assist in the integration of telecommunications and financial services solutions. Provide analytical support and insights for decision-making processes. Collaborate with cross-functional teams to streamline operations. Maintain up-to-date knowledge...
- ...transactions. Provide excellent customer service to maintain good client relationships. Prepare reports on collection activities and account status. Requirements Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or a related field....
- ...Travel Booking Account Associate (Entry-Level) Job Summary We are looking for a Travel Booking Account Associate to support our travel partners and customers with reservation needs, itinerary coordination, and booking management. This entry-level role is open to...
- This role requires the candidate to work in Manila, Philippines. Client Overview Our client is a global cloud communications and telecommunications technology company specializing in international SMS solutions, voice services, cloud communication infrastructure...
- ...firm founded by ex-Vlocity and ex-Siebel employees, focused on complex Salesforce implementation and digital transformation for the telco industry. Our client primarily works with middle and top-tier US telcos. Role Summary We are seeking a strong, hands...
- ...financial clients Provide accurate information and support regarding policies, coverage, and investment products Assist clients with account updates, policy inquiries, and transaction processing Ensure compliance with regulatory and company standards, including FINRA...
- ...customer satisfaction through efficient, friendly, and professional service ~1 years Customer Service Representative Experience - Voice Account ~ Strong communication skills, problem-solving ability, and a customer-centric mindset. ~ Willing to work ONSITE in Makati (...
- ...Respond to customer inquiries and provide accurate information regarding products and services. Assist with back-office support and account management tasks. Maintain a high level of customer service and satisfaction. Collaborate with team members to ensure...
- ...clearly in the CRM or ticketing system. Assist customers with account updates, billing questions, orders, and technical issues.... ...customer experience and service delivery. Qualifications: CSR experience preferred but not required Bilingual Spanish experience...
- ...quality and performance. Completed 2 years in college / vocational / associate degree Must have 1 year of CSR experience handling Financial Accounts OR 2 years of CSR experience supporting General/Generic Customer Service Accounts Willing to work onsite (Pasay...
- At least 1 year in college + 2.5 years BPO experience, OR College graduate + 6 months BPO experience Willing to work onsite in Cubao, Mandaluyong, or Taguig and in night shift. Strong communication and customer service skills Handle customer inquiries via calls...
- Focuses on delivering excellent customer service and resolving customer inquiries and concerns related to banking products and services. Responsible for providing exceptional customer service by addressing customer inquiries, resolving issues, and offering solutions...
- With 1-year clinical experience With Active PRC License Willing to work onsite in Pasay (MOA) and in night shift Job Description: Handle patient or member inquiries via phone, email, or chat with professionalism and empathy. Use nursing knowledge (PHRN scope...
- ...Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer We are hiring Customer Service Representatives for a Non-Voice Account to handle customer inquiries, complaints, and support via chat or email. This role is perfect for candidates who prefer written communication...
- ...Qualifications: Bachelor’s degree in Finance, Business, or a related field Experience Level: 3–5 years of experience in collections or accounts receivable Skills and Competencies: Strong communication and negotiation skills Qualities and Traits: Detail-oriented with...
- ...Retail Account Assistant / Retail Account Executive (Entry-Level) Job Summary We are looking for a motivated and detail-oriented Retail Account Assistant to support our retail partners and sales team. This entry-level role is open to fresh graduates and individuals...
- ...Description Manage and oversee collection accounts to ensure timely payments. Communicate effectively with clients regarding overdue balances. Develop strategies for delinquent accounts and negotiate payment plans. Maintain detailed records of collections...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CSR- Telco Account. Be the first to apply!
