Learning And Development (Digital Capability Analyst)

SCOPE OF WORK / RESPONSIBILITIES

1. Strategy Formulation and Program Management

• Analyze existing capability-building strategies and provide insights for improvement and innovation.
• Recommend training specifications, course objectives, delivery methods, activities, and assessment approaches to enhance learning outcomes.
• Develop and continuously improve processes, frameworks, and playbooks to support effective capability-building initiatives.
• Stay updated on industry trends and best practices to ensure training programs remain relevant, innovative, and impactful.

2. Capability Building and Program Management

Analyze

• Conduct needs assessments and baseline evaluations to identify digital skills gaps.
• Assess the current state and generate actionable insights and reports to support capability development.

Design

• Collaborate with subject matter experts (SMEs) to design and manage capability-building programs.
• Develop certification pathways, curate content, and align training plans with organizational goals.

Develop

• Plan and execute surveys, interviews, and assessments to identify specific training needs.
• Develop role-specific training and certification plans in collaboration with stakeholders and vendors.

Implement

• Lead and manage training programs, including defining content, prerequisites, and training requirements.
• Ensure alignment with program objectives, strategy, and participant needs based on the approved design.

Evaluate

• Monitor and assess program effectiveness using data-driven insights.
• Implement and maintain skills and competency frameworks to support long-term capability goals.
• Provide progress reports and strategic recommendations to senior leadership.

3. Vendor and Stakeholder Management

• Identify and evaluate training and certification providers to ensure alignment with organizational goals and budget requirements.
• Establish clear selection criteria and manage relationships with external vendors and instructors to ensure high-quality service delivery.
• Negotiate training schedules, content, and costs, and manage contracts to ensure full utilization before expiration.
• Coordinate with participants and vendors to schedule training, communicate updates, and ensure smooth program execution.
• Provide feedback and performance evaluations for training providers and instructors to support continuous improvement.

REQUIREMENTS & QUALIFICATIONS

Education & Work Experience

• Bachelor’s degree in Human Resources, Organizational Development, Education , or a related field.
• Minimum of 5 years of experience in capability building, learning and development (L&D), or organizational development.

Technical Knowledge

• Proven ability to analyze complex data , generate actionable insights, and develop strategic recommendations.
• Strong project management skills , including experience in coordinating training programs, managing vendors, and engaging diverse stakeholders.

Core Competencies

• Excellent verbal and written communication skills , with the ability to present findings and facilitate discussions effectively.
• Strong knowledge of industry trends, best practices, and innovative approaches in digital skills training and development.
• Strong analytical thinking and problem-solving skills , with attention to detail.

Tools & Software

• Proficiency in Microsoft 365 , Microsoft Power Platform , and Microsoft Copilot .
• Experience with Cornerstone Learning Management System (LMS) .

Work Arrangement

• Hybrid, requiring employees to report onsite at least once a week or more as required. If the user unit requires contractors to report to HQ, compliance is mandatory. Work Schedule is from 8:00AM – 5:00PM Manila Time.