Learning and Development Manager
Full-time
Mariposa Budget Hotel Corp.
BROAD FUNCTION
Primary
- Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work. Secondary
- Responsible in hospitality/operations audit in branches.
II. KEY RESULT AREAS
- Develops training plan/methods based on Training Needs Analysis (TNA)
- Conducts orientation sessions for new employees
- Create training materials; multi visual aids and presentations
- Prepares and implements training budget
- Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record
- Resolves any specific problems and tailor training programs as necessary
- Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.
- Familiars with traditional training methods as well as the modern training methods (mentoring, coaching, on-the-job or in classroom training, e-trainIng, workshops, simulations among others).
- Implements and monitors training programs within the organization
- Creates testing and evaluation processes
- Conducts performance review/feedback
- Conducts continuing education training and provides leadership development education
- Provides logistical support, course development, delivery, evaluation, process measurements and cost management
- Assists with the development of strategic plans
- Does hospitality/operations audit.
- Assesses efficiency, effectiveness, and productivity of processes and procedures in the operations.
- Evaluates customer service, guest experience and feedback mechanism.
- Checks compliance with quality standard with related government agencies.
- Measures environmental impact, sustainability and social responsibility.
- Conducts branch visits.
SUPPLEMENTARY INFORMATION
A. Education
- Graduate of any four (4) year Social Science (Psychology, Behavioral Science, Sociology),Human Resource Management, Education; post studies in the same field is an advantage
B. Work Experience
- With at least 3-5 years of proven work experience as Training Manager in a hotel industry.
Vacancy posted 4 hours ago
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