Digital Marketing, AI & Operations Coordinator (NZ - Remote) - 6 Months Contract

Position : Digital Marketing, AI & Operations Coordinator Salary : Php 63,000-80,000 per month Working Hours & Conditions: 6 Months contract with a possibility of extension based on performance Holidays: TBC ABOUT THE COMPANY: We are a Māori-owned adventure tourism business based in Rotorua, New Zealand, with more than 25 years in the tourism industry. We operate a range of adventure and cultural tourism experiences and are preparing for our busy summer season from November through April. We are looking for a capable, organised and tech-savvy remote team member who can support our digital marketing, social media, online presence and day-to-day operational administration. This is a hands-on role for someone who is comfortable moving between creative marketing tasks, technology, data and general business administration. ROLE OVERVIEW: We’re looking for a Digital Marketing, AI & Operations Coordinator to become an extension of our New Zealand-based team. The role will have four main areas of responsibility: ● Social media and digital content ● Rotorua Combos website and digital channels ● Operational and administrative support ● Email marketing and AI integration. You will be working within established systems and brands, helping us keep our digital channels active, information accurate, and operational workload under control. A strong understanding of tourism and travel language, excellent written English, attention to detail, and respect for Māori and indigenous cultural context are important. RESPONSIBILITIES: 1. Social Media & Content: Manage and support content across: ● Facebook ● Instagram ● TikTok ● YouTube Responsibilities will include: ● Create, edit, schedule, and publish regular social media content. ● Turn raw GoPro, phone, and guide-captured footage into engaging content. ● Edit short-form video for Reels, TikTok, and YouTube Shorts. ● Assist with longer-form YouTube content where required. ● Maintain and work from an agreed social media content calendar. ● Repurpose content across different platforms rather than creating everything from scratch. ● Help identify strong content opportunities from our existing photo and video library. ● Ensure content is accurate, engaging, on-brand and culturally appropriate. ● Monitor comments, messages and engagement where required. ● Assist with reporting on social media performance and identifying what content is working. 2. Website & Social Media (hibernated website) Take responsibility for helping maintain and grow the digital presence of Rotorua Combos.

This includes: ● Maintain and update the Rotorua Combos website. ● Keep product information, pricing, imagery and links current. ● Upload and update website content as required. ● Manage Rotorua Combos social media channels. ● Create and schedule social content promoting Rotorua experiences and combination products. ● Work with supplied content from tourism partners and operators. ● Support basic SEO and ensure website content is search-friendly. ● Identify outdated or incorrect content and proactively arrange updates. ● Help build Rotorua Combos into a useful digital platform for visitors planning activities in Rotorua. 3. Operational & Administrative Support Provide remote administrative support to our operational team, including: ● Monitor and respond to allocated business emails. ● Assist with customer and agent enquiries. ● Complete basic invoicing and invoice administration. ● Enter and maintain accurate business data. ● Update our Master Report and other internal reporting systems. ● Assist with booking and customer data entry. ● Maintain organised digital records and files. ● Assist with online reviews and customer responses where required. ● Complete other routine administrative tasks that can be handled remotely. ● Identify repetitive administrative processes that could be simplified or automated.