Training Officer (Retail)
Full-time
Newstar Shopping Mart Inc. (Newstar)
Job description:
Job Summary:
The Training Officer is responsible for supporting the design, facilitation, evaluation, and auditing of training programs that enhance employee competencies and performance in a retail environment. The role ensures that training initiatives align with organizational goals, are effectively delivered, and support employee development at store level, including compliance with store training standards.
Key Responsibilities:
- Facilitate onboarding, job induction, and skills-based training programs for store employees.
- Assist in designing and updating retail-focused training modules, manuals, and materials.
- Coordinate training logistics, including scheduling, attendance, and reporting.
- Conduct pre- and post-training assessments and monitor trainee performance.
- Collect, analyze, and report on training evaluation data.
- Support implementation of training programs and other store-level activities.
- Collaborate with HR and Store/Department Managers to identify training needs.
- Audit training-related standards at stores and ensure compliance.
- Willingness to travel/rove to multiple store locations as required.
Vacancy posted 8 hours ago
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