Compliance Admin Assistant | AU | Onsite - Pampanga

Setup and Location: Onsite- 2135, Marquee Mall, A. Gueco St Marquee Mall 2nd Floor Above Metro Supermarket, Angeles, 2009 Pampanga

Work Schedule: 9:00 AM-6:00 PM (AEST) | 7:00 AM-4:00 PM (PH Time)

Employment Type: Full-time

Ready to do work that actually excites you?

The purpose of this role is primarily to provide administration support to the Compliance Support team, Managers, and Recruitment consultants, as required. With the goal of ensuring a proficient, effective and well-supported team. The role is focused on building and maintaining strong relationships with all team members, providing efficient administration and support functions.

Members of the Compliance team must present the company to their clients, candidates and external bodies professionally and positively whilst continuing to support team members.

What You’ll Do

You’ll be the kind of person who:

• This is a ‘hands-on' administration role.
  
• Monitoring and actioning the Compliance Inbox.
  
• Linking HealthPass for candidates and monitoring compliance documents.
  
• Onboarding and maintenance of all active candidates' compliance.
  
• Ensure Occupational Health requirements are always met.
  
• Ensure Governing body requirements are always met.
  
• Right to Work checks.
  
• Working With Children checks.
  
• Accurate and timely onboarding of new and existing candidates under direction of the compliance team.
  
• Responsible for the procurement of all compliance documentation, including liaising with the nurse and all necessary third parties.
  
• Co-ordination of mandatory training requirements ensures candidates have the necessary working visas.
  
• Reviewing dashboard report, actioning Google checks, and advising of upcoming expiring documents.
  
• Follow up on outstanding requests for compliance documents and escalate where necessary.
  
• Escalate any issues with the compliance of Nurses to the Line Manager.
  
• Implementation of process improvements.
  
• Resolve complaints and problems quickly and accurately.
  
• Undertake any other reasonable duties under the discretion of management.
  
• Maintaining compliance paperwork within the CRM.
  
• Provide input for improving policies, processes and procedures.
  
• Assist with conducting and preparing internal audits when requested.
  
• Ensure all tasks are completed in accordance with the relevant processes.
  

Requirements

What You Bring

We’re looking for someone with:

• Stable career history (whether this is full-time/part-time work or education).
  
• Previous administration experience.
  
• Experience of interacting with and providing a service to a sales desk. Skills and competencies.
  
• Proficient in Microsoft Word, Excel, PowerPoint, and databases.
  
• Excellent attention to detail.
  
• Excellent communication and interpersonal skills.
  
• Excellent phone manner, both questioning and listening to the caller.
  
• Able to identify and report opportunities.
  
• Able to build and maintain internal and external relationships.
  

Benefits

Why You’ll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!.
  

Let’s Talk

If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.