CSR - Healthcare Account | One - Day Hiring Process

Why Work With Us Competitive Compensation & Benefits Up to ₱27,000 monthly basic salary Performance incentives and bonuses Paid training and development programs Clear career growth opportunities 13th Month Pay Government-mandated benefits Supportive Workplace Culture Collaborative and team-oriented work environment Coaching, mentorship, and continuous feedback Employee recognition programs Opportunities for long-term career development Inclusive workplace that supports learning and growth Key Responsibilities Handle inbound customer inquiries related to healthcare services and insurance benefits. Assist customers with benefit verification, claims status, billing inquiries, and account information. Provide accurate information about healthcare plans, policies, and covered services. Process customer requests and account updates efficiently and accurately. Resolve customer concerns while maintaining a high standard of customer service. Document customer interactions using company systems. Escalate complex healthcare-related concerns to the appropriate department when necessary. Meet quality assurance, productivity, and customer satisfaction targets.