Cardiology Patient Navigator (Coordinator) - Philippines

Cardiology Patient Navigator (Coordinator)

Coordinates patient care and clinical operations for a U.S.-based cardiology team, with a focus on communication, documentation, remote vitals monitoring, and workflow support.

Sector

Healthcare — Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

5:00 PM–8:00 AM U.S. Central Time (CT) + weekends — a daytime shift in the Philippines, approx. 6:00 AM–9:00 PM Philippine Time (PHT)

Rate

USD $700–$1,000/month (~$4–$5.77/hour) · approx. ₱43,190–₱61,700/month

Location

Remote — Philippines focus

Tools

EMR/EHR systems, remote patient monitoring platforms

Role Overview

Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team overnight and on weekends. The role centers on patient communication, scheduling, care coordination, remote monitoring alert triage, and clinical documentation. The ideal candidate brings a clinical background, an active nursing license (RN or equivalent), experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities.

Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.

Key Responsibilities

Patient Communication & Scheduling

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
• Support patients navigating cardiology care pathways, including CHF management protocols

Remote Monitoring & Care Coordination

• Monitor remote patient monitoring alerts for patient weight and blood pressure readings
• Escalate abnormal readings or clinical concerns to the appropriate provider promptly (no diagnosing or prescribing)
• Track testing schedules, follow-up appointments, and remote patient monitoring workflows
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients

Documentation & Compliance

• Maintain accurate and timely clinical documentation in EMR/EHR systems
• Ensure all patient interactions and records meet HIPAA compliance standards
• Support billing documentation and insurance coordination as needed

Who Will Succeed

This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone during the required U.S. Central Time coverage window. The right candidate thrives in a high-volume, remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision.

• Friendly, collaborative, and outcomes-focused
• Comfortable balancing 150+ patients across multiple priorities simultaneously
• Self-directed in a remote setting with evolving processes
• Proactive communicator with providers and patients alike
• Confident adapting to new systems, tools, and workflows in a growing environment
• Reliable and available for the required coverage window (daytime hours in the Philippines) starting August 1, 2026

Experience & Skills

Required

• Active nursing license — U.S. state RN license strongly preferred.
• 3+ years of experience in healthcare, telehealth, or medical office settings
• Experience in care coordination or care management, preferably in telephonic or remote settings
• B2+ English proficiency; assessed at screening
• Experience using EMR/EHR systems and comfort monitoring remote patient monitoring (RPM) alert dashboards
• Demonstrated AI fluency — actively uses AI tools to work faster and smarter; specific tools and use cases confirmed at screening
• Strong patient-centered communication skills
• Able to work the required U.S. Central Time (CT) coverage window — 5:00 PM–8:00 AM CT plus weekends, which falls during Philippine daytime (approx. 6:00 AM–9:00 PM PHT) — starting August 1, 2026
• Strong written and verbal English communication; assessed at screening

Preferred

• Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
• Outpatient cardiology, home health, or telemedicine experience
• Remote patient monitoring (RPM) exposure
• Medical billing or prior authorization knowledge
• Prior experience working as a contractor or in startup/evolving environments