Customer Service Representative - Healthcare (Humana RXE IB)
Full-time
RSD Human Resource Management Consultancy
Description - Provide exceptional customer service support to patients and healthcare providers.
- Assist customers in navigating healthcare plans and benefits.
- Resolve inquiries and issues regarding prescriptions and medications.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to enhance the customer experience.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Strong communication and problem-solving skills.
- Working Conditions: Office environment with potential remote work options.
- Qualities and Traits: Empathetic, patient-focused, and detail-oriented.
Vacancy posted 1 day ago
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